Grand Strand Nissan
Myrtle Beach, SC
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32 Reviews of Grand Strand Nissan
Had a great experience at Grand Strand Nissan. Friendly and Knowledgeable staff, not too pushy! I highly recommend you go see Jim Atkins, while your there! He will definitely get you set up in what you ne and Knowledgeable staff, not too pushy! I highly recommend you go see Jim Atkins, while your there! He will definitely get you set up in what you need! The manager there was a great guy too! Go see them y’all! More
Unprofessional Sales Staff I stopped into this Dealership because I was looking to get into a new SUV sometime in early 2020. I met with Danielle who showed me inventory of 2019 I stopped into this Dealership because I was looking to get into a new SUV sometime in early 2020. I met with Danielle who showed me inventory of 2019 models, because 2020’s were not yet available, She had little knowledge of the model she showed me and couldn’t explain why that model had no crash test ratings on the sticker. I was not invited to take a test drive, or offered a brochure. I even asked her for a business card and “she didn’t have one” No effort to get one form the showroom either. I was not happy wit the un professional and amateur sales treatment and have no plans to look st any Nissan products in the future. More
5 Stars is strictly for TERRY JENKINS The service center wouldn't be what it is today if Terry Jenkins didn't work there. Terry is extremely professional and cares about the clients who e The service center wouldn't be what it is today if Terry Jenkins didn't work there. Terry is extremely professional and cares about the clients who enter in to the service department.. More
Thank you Wanted to give a big shout out to Mike Martineau. We had a lot of special requirements and Mike went above and beyond to help us. Couldn't have asked Wanted to give a big shout out to Mike Martineau. We had a lot of special requirements and Mike went above and beyond to help us. Couldn't have asked for a better sales person. Besides Mike, the entire staff was willing to work with us when we pulled in. So very nice to know that a place of business is still about customer service. Thank you for a wonderful experience. More
The Ultimate Dream Experience For all of you Men & Women as well as the young Adults out there who have had the opportunity to contact your dealership for a a standard service and For all of you Men & Women as well as the young Adults out there who have had the opportunity to contact your dealership for a a standard service and expect it to be pleasant experience, let me just say I have been to several dealers with the numerous vehicles I've owned ( Nissan, Ford, Mitsubishi, Chevrolet, Toyota, Chrysler ). Grand Strand Nissan went above and beyond their call ! After calling another dealership to make an appointment for service, I was told no appointment was necessary because they had an express service. ? I take my 2015 Altima into this dealership the next day for servicing ONLY to be told I needed to call to make an appointment, there are others to be taken care of and will be a minimum of 1-hour wait. I explained to them I had attempted to make that appointment but to no avail. I was in route to Myrtle Beach so I called Grand Strand Nissan, spoke with John (Service Mgr) who took me in at 5:15 pm, said he'd have me out of there in 30 minutes ( oil change,tire rotation ), BUT was out of there in 25 minutes ! The respect, professionalism, and courtesy were bar none ! His staff ( Ray, Tom, &Terri ) were very understanding and sympathetic with my previous engagement. Thanks John and Grand Strand Nissan !!! I will drive the extra distance for future services. I walked out of there feeling like a V.I.P. ! More
Awkward Test Drive My grandmother has been driving the same car since 1999, so we took here to this dealership to look at getting her something a little newer. As you c My grandmother has been driving the same car since 1999, so we took here to this dealership to look at getting her something a little newer. As you can probably tell by my one-star review, it was a less than pleasurable experience. The used car we chose to test drive was not in the best shape. One of the power window toggle switches popped off at the first touch; the passenger visor cover fell apart in my hands; the headliner was coming undone by the windshield; the heat just barely worked. It's a used car, and I don't expect it to be in tip-top shape - but I do expect things to at the very least not immediately fall apart as soon as I put my hands on them. We might have been swayed to keep the car in consideration had the salesperson we got stuck with was about as personable as a wet paper bag. Couldn't even tell you his name, even though his name was one of the only words he said to us. When we first began our test drive, I asked him what he could tell me about the vehicle. He told me he couldn't tell me much, as the dealer had apparently just received it so recently that it hadn't even been detailed yet (which was obvious based on the fact that things were literally falling off of it as soon as you touched them). Once he let me grandmother drive the vehicle, he basically didn't say another word until we asked where we could turn around to head back towards the dealership. Not "Are you guys from around here," not "I know (x) isn't in great condition, but let me tell you what is great about this car" - nothing. He showed a complete lack of interest in attempting to sell us on the vehicle we chose to test drive, or even making simple conversation. He was more interested in his phone. When we got back to the dealership, we said thanks, he took the keys and walked away. Didn't ask us how we liked the test drive, didn't ask if we were interested in looking at anything else, just walked away. So, we walked away too - back to a dealership we visited earlier in the day, to buy a vehicle that was priced a little higher but was in better shape where we were given much better customer service than we received here. More
insulted This dealership didn't want to be 'inconvenienced' with our 10 year old trade in, offering only 350.00 dollars. xxxx, Beach Auto gave me 2500.00 on a This dealership didn't want to be 'inconvenienced' with our 10 year old trade in, offering only 350.00 dollars. xxxx, Beach Auto gave me 2500.00 on a a 16 year old trade because they want to sell their cars. I also took my my 350zx here to have a new clutch put in and it wasn't done right, I had constant clutch issues afterwards. These are a bunch of smooth talking nice guys that deserve to be among the least trusted profession. More
Great Experience Great dealership that is a pleasure to visit. No pressure sales team are genuinely helpful. Highly recommend to anyone shopping for a new Nissan or a Great dealership that is a pleasure to visit. No pressure sales team are genuinely helpful. Highly recommend to anyone shopping for a new Nissan or a used vehicle. More
Good Dealership I ordered a new Nissan Kicks that required a dealer trade. There was some confusion on the exact car I ordered which was as much my fault as the deal I ordered a new Nissan Kicks that required a dealer trade. There was some confusion on the exact car I ordered which was as much my fault as the dealership. Sales manager Drew Anderton and Salesman Eric Harris made this right. I would recommend this dealership if you are looking for a car. More
Excellent customer service and they go the extra mile I purchased a vehicle from this dealership a year and a half ago. The salesman Vitaly was excellent and knowledgable. The entire buying experience was I purchased a vehicle from this dealership a year and a half ago. The salesman Vitaly was excellent and knowledgable. The entire buying experience was easy and comfortable. I ended up selling the vehicle back to them and they paid me top dollar. I handed them the title and they filled out a few forms and I was presented with a check from Marcus. I wasn't even asked to buy a car form them, they just purchased my car. This was an easy exchange, and. I will be back again. I was even given a ride home. Thanks! More