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Grand Prairie Ford - Service Center

Grand Prairie, TX

4.4
109 Reviews
Call Service Center (972) 975-9621

109 Reviews of Grand Prairie Ford - Service Center

Sort by
March 17, 2024

The service was friendly. They answered my questions. They explained the trucks options and features. More

by Dawnslovelylabs
Recommend Dealer
Yes
Employees Worked With
Preston
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Dawn, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio went above and beyond to make sure that I had a great experience! He is always very kind and attentive. More

by KELAWYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 15, 2024

Antonio was very attentive and he is always very polite. Antonio went above and beyond to make sure my experience was great! More

by KELAWYNN
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kelawynn, Thank you for your review. We are pleased to hear that Antonio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

For the first time ever I don't have to wait 4 hours for the oil change and Sergio was very helpful More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Evelyn, Thank you for your review. We are pleased to hear that Sergio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

Great service and outstanding customer care. Keep you informed at all times with the status of your vehicle. More

by ELCAGUENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 12, 2024

I had made an appointment. It's just an oil change. I waited for my car to get done. It was over an hour but it was ok. Comfortable in the waiting room, it was fine. More

by msemons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with good service. Thank you for your kind words and patronage. We look forward to working with you again.

March 12, 2024

They treated me like family Will always be bringing my vehicle in to Grand Prairie Ford. More

by SJEN2010
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno
Report | Print
March 11, 2024

Leaks oil when bought off the lot and y'all want me to pay for it!!! More

by scott.leggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar
Report | Print
Mar 13, 2024 -

Grand Prairie Ford responded

Hi Scott, we're sorry to hear about your experience. Our team strives to provide top-notch service and we apologize for any inconvenience. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

March 10, 2024

As soon as I walked in, someone greeted us at the door and was very nice and polite and walked us down to the waiting area so we can wait on the vehicle until they say we can have coffee and if I need any More

by Ericka.brent
Recommend Dealer
Yes
Employees Worked With
I forgot
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Ericka, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

It was great. The team and staff always takes of me and treats me like a valued customer More

by BIGC1079
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

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