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Grand Prairie Ford - Service Center

Grand Prairie, TX

4.3
106 Reviews

106 Reviews of Grand Prairie Ford - Service Center

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March 14, 2024

For the first time ever I don't have to wait 4 hours for the oil change and Sergio was very helpful More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Evelyn, Thank you for your review. We are pleased to hear that Sergio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

Great service and outstanding customer care. Keep you informed at all times with the status of your vehicle. More

by ELCAGUENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 12, 2024

They treated me like family Will always be bringing my vehicle in to Grand Prairie Ford. More

by SJEN2010
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno
March 12, 2024

I had made an appointment. It's just an oil change. I waited for my car to get done. It was over an hour but it was ok. Comfortable in the waiting room, it was fine. More

by msemons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with good service. Thank you for your kind words and patronage. We look forward to working with you again.

March 11, 2024

Leaks oil when bought off the lot and y'all want me to pay for it!!! More

by scott.leggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar
Mar 13, 2024 -

Grand Prairie Ford responded

Hi Scott, we're sorry to hear about your experience. Our team strives to provide top-notch service and we apologize for any inconvenience. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

March 10, 2024

As soon as I walked in, someone greeted us at the door and was very nice and polite and walked us down to the waiting area so we can wait on the vehicle until they say we can have coffee and if I need any More

by Ericka.brent
Recommend Dealer
Yes
Employees Worked With
I forgot
Mar 18, 2024 -

Grand Prairie Ford responded

Hi Ericka, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

It was great. The team and staff always takes of me and treats me like a valued customer More

by BIGC1079
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 10, 2024

Excellent! Great experience, prompt service, well informed and all work completed. Will be back again! More

by DKNOX0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Perry
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

Very friendly and knowledgeable Ron allowed me to make up my mode on my purchase without being over-bearing and calling me too often. More

by Jobazzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Ron provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 09, 2024

It was great It was a very good experience they will always have all of my business going forward More

by PARTIN_WES
Recommend Dealer
Yes
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.