Graff Toyota

The service is very attentive, and checked all the points, and issues . All issues were taken care of. points, and issues . All issues were taken care of. More

Our salesman Agmud Christian was great . I have been very disappointed with the service department. This is my first EV and I left four messages requesting a call back with a brief mention t I have been very disappointed with the service department. This is my first EV and I left four messages requesting a call back with a brief mention that I had questions about the Ev. 48 hours later and I have not received a call back !!! More

Clear, quick, and concise communication. Accurate diagnosis and great description of issues and options. Friendly and prompt Accurate diagnosis and great description of issues and options. Friendly and prompt More

Ended up waiting 3 hrs for an oil change/tire rotation that I had an appointment for - after 2 hrs I finally got tired of waiting and asked about the delay (no one came out to the waiting area prior to th that I had an appointment for - after 2 hrs I finally got tired of waiting and asked about the delay (no one came out to the waiting area prior to this time to explain that there would be a delay) More

The facility is very clean and comfortable. The Irishman was extremely helpful and had interesting conversation/chitchat. He made the time pass quickly. He is very good at customer service. The The Irishman was extremely helpful and had interesting conversation/chitchat. He made the time pass quickly. He is very good at customer service. The dealership is pleasant and efficient. I actually like going there because of the good vibes, as opposed to other places which are crowded, loud, and annoying... More

The facility is very clean and comfortable. The Irishman was extremely helpful and had interesting conversation/chitchat. He made the time pass quickly. He is very good at customer service. The The Irishman was extremely helpful and had interesting conversation/chitchat. He made the time pass quickly. He is very good at customer service. The dealership is pleasant and efficient. I actually like going there because of the good vibes, as opposed to other places which are crowded, loud, and annoying... More

Quick and easy and not pushy Great experience, would refer a friend or family to purchase with Graff. refer a friend or family to purchase with Graff. More

After an initial diagnostic on Monday a part needed to be ordered and we set up an appointment on Wednesday for service. On Wednesday I came in but the part was apparently never ordered so Juan made sure the ordered and we set up an appointment on Wednesday for service. On Wednesday I came in but the part was apparently never ordered so Juan made sure the part was ordered and I come back Thursday to have the service done. Juan was very professional and helpful. More

Always straight forward, transparent and helpful when needing service. Staff is friendly and address needs promptly needing service. Staff is friendly and address needs promptly More

The service was excellent, and I received a great suggestion from the desk. The service was very quick. suggestion from the desk. The service was very quick. More