Graff Chevrolet of Chesterton

He is great . .. He is an excellent person working there.He always treats me wonderful .. He is an excellent person working there.He always treats me wonderful More

Had to have the torque converter changed thought it was gonna be a lot longer job than what it was. Got the car back within a week very happy customer. gonna be a lot longer job than what it was. Got the car back within a week very happy customer. More

Sales team is great, patient and above my expectations. Administrative team, however, is lacking. Here I am now 46 days after sale and I still do not have my title paperwork to get the new vehicle register Administrative team, however, is lacking. Here I am now 46 days after sale and I still do not have my title paperwork to get the new vehicle registered. Spoke to 3 different members at Graff; Title doesn't know why its taking so long to get paperwork "from the other dealer", Management states "it's been running about two weeks behind" and "try to register online at the BMV website" and "we'll cover your ticket if you get pulled over." No communication since the sale about any delays, no further communication now since I've started complaining. I've already racked up a BMV fee for being late on registration, I'm running around now with an expired temp tag that Graff will not / cannot renew, and it's adding unnecessary anxiety to the whole process. As such, I cannot and will not faithfully recommend Graff Chevrolet at this time. More

Had an ongoing issue with a trans pan leak. Service tech found a hole/crack in the pan. Replaced the pan ! ! ! Service tech found a hole/crack in the pan. Replaced the pan ! ! ! More

The service was good and very friendly but I would like to see communication improved. This was my first experience with Graff since they purchased Bosak. Normally when my Toyota Prius was in for service a to see communication improved. This was my first experience with Graff since they purchased Bosak. Normally when my Toyota Prius was in for service at Bosak I got text messages updating me about my car. I dropped off my Equinox EV at Graff Chevy at 10am on Tuesday and hadn’t heard back by 3:30pm. I called in for an update and did not get a call back, so I had to call back at 5 when I was partly updated. The woman I spoke to did not know if my tires had been recalled and said she would find out but she did not call me. Next day I again had to call in for an update at 11:30am and found out it was done. More

Was able to leave my car and they worked on it. My husband had an appointment . It was done for us when we got back. My husband had an appointment . It was done for us when we got back. More

Josh and his counterpart are super friendly and helpful. I’m always pleased with the service I’m always pleased with the service More

Josh and Marty are the best of the best at Graff Chevy! Great customer care and car service. I won't go anywhere else! Great customer care and car service. I won't go anywhere else! More

They were able to fit me in the schedule and resolve the problem the same day. Exceptional time and did a great job problem the same day. Exceptional time and did a great job More

Went in test drive Vehicle I liked it did up paperwork and everything went very smoothly and everything went very smoothly More