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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,726 Reviews

2,726 Reviews of Gosch Ford Temecula - Service Center

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October 03, 2023

The handling of my situation was done with ease. The entire experience professional and with care. Thank you More

by fredbuffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, Fred, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

October 01, 2023

I continue to drive Fords because of how well the service department treats their customers. Hands down - the best Ford dealership in California. Keep it up!! More

by Marcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks, Marcos, for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 30, 2023

The service department is the best. The express lube is a plus. They keep you updated and they wash your car for free. We will be back for service More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 30, 2023

Rachelle in service is the most helpful and attentive to details. She is always running around and making sure everyone is taken care of. She truly cares about the customer. More

by Diegovargasj25
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you, Diego! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 30, 2023

This dealership is first in class. Employees have great attitudes and always put the customer first: they truly are the best. Thank you for the great service. More

by J.Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 30, 2023

Terry McDowell and Fatima Ali went out of their way to meet any of our requests and even offered to drive our car through their car wash because other washers were occupied. We really appreciate their kin More

by extrajulia318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima Ali
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry and Fatima met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 30, 2023

We have had a few bad service people but joseph has been excellent. He has brought us back to this dealership after we had thought of going elsewhere. There was work I could have done myself but because of More

by Jcveirs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 30, 2023

Service writer was good and all concerns addressed. Communication was not always timely but overall good experience. More

by jonesjmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 29, 2023

Ken did a great job. He informed me of what my car needed and my vehicle was completed quickly. More

by Jefryramirez874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Kenn here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 29, 2023

Kenn was an amazing Service Advisor. He was more than helpful and I will recommend him to all friends and family! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, Ray, and we look forward to working with you again. Jason Noble General Manager

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