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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,720 Reviews

2,720 Reviews of Gosch Ford Temecula - Service Center

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December 29, 2023

Robert Toves hands down best parts salesman I truly appreciate how easy and fast he was able to get my parts ready for me!! More

by jeremymedwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Gosch Ford Temecula responded

Thank you, Jeremy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Gosch Ford Temecula. Jason Noble General Manager

December 28, 2023

Service has always been the best. Kenn is an excellent advisor. He always on top of his game and keeps me updated. Thank you for the great service. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Gosch Ford Temecula responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

December 28, 2023

Fantastic service every time my car is serviced there Raymond is very knowledgeable and kind, always advise as to what is coming up next. More

by rsuave39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! We will pass along your kind words to Raymond! Jason Noble General Manager

December 28, 2023

Love going in to get my service done on my F150. They always treat their customers like family. Will definitely continue to recommend. More

by Stephaniesaenz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Stephaniesaenz29 responded

Thank you Gosch for being great to your customers!

Dec 28, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 27, 2023

The service team is superb. They got my vehicle un and out in an hour for an oil change. The video is also great. I will be back for my next service. More

by Diegovargasj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gosch Ford Temecula responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

December 26, 2023

Joseph was very hard to get a hold of and wokldnt respond to texts. He quoted me 3 hours max time to change oil and rotate tires and it took 8 hours to simply get the inspection video sent. The truck is now More

by Cyanke702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gosch Ford Temecula responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rachelle Long Service Manager

December 24, 2023

Helped me get my truck repaired in a timely, professional and manner. I've had the same ongoing problem and he made sure it was Repaired correctly. More

by rkerrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gosch Ford Temecula responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

December 23, 2023

Poor scheduling; they promised that my car would be done within 4 hours after drop off, however it took 2 days, when I came to pick up my car they couldn’t find my keys, and the service writer had left for More

by dw_morris@msn.com
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Came in and was immediately assisted by staff. Staff was kind and courteous my entire time there, will be coming back in the future. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

December 22, 2023

Excellent, primpt, courteous and friendly service person who takes the time to explain the service being performed and preventive maintenance. More

by Jaythel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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