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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,718 Reviews

2,718 Reviews of Gosch Ford Temecula - Service Center

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February 20, 2024

The scheduled work was completed on time snd to my satisfaction. I would rate the work highly More

by Ejcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Gosch Ford Temecula responded

EJ, Thank you for your business and this review. We're happy to hear Joseph and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

February 18, 2024

Samantha M. in service is amazing. Really helpful and kind. For the damage I did to my wallet on repairs she made it easy as can be. Thank you Samantha M. More

by Pasley1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

February 17, 2024

If you like overpriced parts and service repairs, mediocre customer service, and technicians that require multiple appointments to fix your vehicle, then this is the place for you! More

by SMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Noble General Manager

February 16, 2024

Great communication from Cameron and we love the valet service! It makes getting service done so convenient with our busy schedules. More

by Ccjc311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

February 16, 2024

Thank you for the pick up and drop off service. It helped me get so many other things done and continue to work. Also great idea to allow your reps to text the customers More

by JasonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 16, 2024

Joseph Britton always takes the time to ensure that repairs are made on time and clearly communicates. He reviews the requests and ensures parts are available. More

by K Pangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thank you so much for the five-star rating. We truly appreciate your business. Jason Noble General Manager

February 15, 2024

Brought our Maverick in for 2 recall items. Worked with service advisor Kenn Olson. He was very courteous and professional. Vehicle was ready early, pleased with the service we received. More

by ketee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for Kenn and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

February 14, 2024

Very Efficient, and easy communication skills. They did a wonderful job at fixing the problems with my car. More

by Sky Cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 13, 2024

Service advisor, Rigo, was fantastic. Thorough, quick, service. I drove from Oceanside just to come to this dealership from the great reviews! More

by Ncaitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 13, 2024

I was impressed with the video that they sent me for my tuneup. Cameran was very detailed about what needed to be done, and he was very responsive to my questions and thoughts regarding my truck. His prici More

by jerry.chavarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Gosch Ford Temecula responded

Thank you, Jerry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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