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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,718 Reviews

2,718 Reviews of Gosch Ford Temecula - Service Center

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March 14, 2024

KEN OLSON! !! He’s probably the absolute best Service Writer Gosch Ford employs. Make Ken your Service Writer!!! More

by C17aircrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 14, 2024

The dealership was good, I only gave 4 stars because I was charged for things I didn’t authorize. I already was paying a lot out of pocket for things that weren’t covered under my warranty. :( I unfortun More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again. Jason Noble General Manager

March 13, 2024

Service dept is quick, easy and convenient. All staff are friendly, Courteous and helpful. Definitely would recommend. More

by denise9469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mantel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Gosch Ford Temecula responded

Denise, Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 12, 2024

Great customer service, honored warranty of am installed part with no hassle. Also identified an outstanding recall item. More

by Rrexerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

March 12, 2024

Always great service when buying parts from Gosch Ford Temecula. Glenn is always friendly and helps me get the right parts. More

by Rosie.ct89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Johnston
Mar 12, 2024 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

March 11, 2024

Gosch took care of my F150 once again on a warranty related repair. Samantha Masuguchi was again pleasant to work with and a great communicator throughout the process. Cheers, Regards Tod S. More

by Tod.skelton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 10, 2024

Ken Olson provides excellent customer service. While I was waiting for my vehicle, I saw him take the time to explain how to keep rodents from chewing on your cars wiring to woman from the reserva More

by john.a.mcnulty
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. We appreciate your business and your kind words for Ken. We hope to see you again soon! Jason Noble General Manager

March 09, 2024

I've never had a bad experience here. The staff are professional and nice. My service is completed within estimated time/cost. More

by Christineappel138
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Gosch Ford Temecula responded

Thank you, Christine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula! Jason Noble General Manager

March 09, 2024

Everyone is friendly and professional. My questions are answered in a timely manner. I am kept in the loop about my vehicle status. More

by troyanne07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo Arechiga Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

March 08, 2024

The dealership has always been a go to of mine for parts and the parts department is top notch. Robert is amazing and very good at what he does. You can tell he enjoys his job and works hard at it. He’s usu More

by Dodger dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Gosch Ford Temecula responded

Thank you for your kind words for Robert and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

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