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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,715 Reviews

2,716 Reviews of Gosch Ford Temecula - Service Center

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March 28, 2024

I have never had an experience like this one. It was awesome having the videos of each step through the process and all continuous updates from Cameron made it a great experience. More

by kreed0818
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

March 27, 2024

Have had nothing but good service when I have been there. Have never had no issues. Everyone has been very helpful. More

by brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramphis Martinez
Mar 27, 2024 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

March 26, 2024

Excellent service and best parts department they got my parts when other dealers said they couldn’t be located More

by JOSE S.
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Gosch Ford Temecula responded

Jose, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

March 26, 2024

Kenn was awesome! He took care of all of my concerns. He provided great service! More

by jkaufold
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Kenn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

March 24, 2024

Ken Olsen has been fantastic since we bought the truck. He is knowledgeable and helpful in keeping me informed about serving the truck. More

by patsims06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Kenn here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

March 24, 2024

The technician helped me diagnose the initial reason I took my vehicle to the dealer, after determining it did not need any work we identified other issues that need to be fixed. Even with all the time sp More

by Bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Bryce, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

March 24, 2024

After an oil change my truck was not washed and ended up dripping a lot of oil onto my driveway, which I had to scrub clean. I left messages asking for Joseph to address the situation and he never got back More

by Lori.ollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Gosch Ford Temecula responded

Providing a positive experience is our top priority, Lori, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Service Manager 951-699-1302

March 22, 2024

Gosch Ford has done a very good job taking care of our vehicle, with our Service Advisor Ken Olson being a fantastic representative to this company. Ken is by far the best Service Advisor we have ever wo More

by annette.baca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Ken and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

March 22, 2024

Cameron did a really great job I brought my truck in not sure what the issue was. He really worked with me and got me in my truck feeling safe. More

by Laceyestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

We are very happy to hear that Cameron provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

March 21, 2024

Great service. Great Team! Always work to answer your car concerns, and meet your needs. More

by ms.mlvidal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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