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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,715 Reviews

2,715 Reviews of Gosch Ford Temecula - Service Center

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April 30, 2024

I'm a new resident and this service was important to me so I'm relieved it went well. More

by Hasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 28, 2024

Great service and prompt in and out will be back for transmission repair much better service then last time More

by Johnbass1234
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Arechiga Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

April 27, 2024

We were assisted by Kenn Olsen and would just like to say thank you and say we are extremely grateful for his level of professionalism and kindness which can be a rarity to find these days. Thanks for your h More

by AnthonyRamos626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gosch Ford Temecula responded

It's great to hear that you had such a positive experience, Anthony! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

April 26, 2024

Great service at Gosch Ford Temecula. Thank you Samantha Masuguchi for all the help. Samantha was very kind and made sure I was taken care of while my truck was being repaired. More

by Pedro2rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

April 25, 2024

Honestly can’t stand this dealership, blows my mind you’re able to stay open with such poor communication. No matter what department I call and leave a message, I never get a call back. I’ve left voice More

by connor Kilmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Arechiga Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Gosch Ford Temecula responded

Thank you for providing this feedback, Connor, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rachelle Long Service Manager 951-699-1302

April 23, 2024

Parts department always exceeds my expectations. they are always willing to help me find the right parts for my truck and are so friendly and helpful! More

by hindgrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cornmesser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

April 23, 2024

Very informative. I would recommend talking to Robert for all of you parts needs, very please with my visit More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review, Brad! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

April 23, 2024

This is my second Ford. The Gosch Ford is amazing. The service valet at Temecula was so impressive. Staffs were so friendly, kind & professional. They sent me an updates More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Vivian. We're glad to hear we delivered such a great experience! Jason Noble General Manager

April 22, 2024

Parts service is GREAT. I am always left feeling very satisfied with the help I receive More

by emmac24698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Gosch Ford Temecula responded

Thank you, Emma, for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

April 22, 2024

Nina A and Robert helped me find seat covers for my 2023 Maverick and were helpful More

by Jpsanluisrey
Recommend Dealer
Yes
Employees Worked With
Robert Celaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Gosch Ford Temecula responded

Thank you for the kind words for Nina, Robert, and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

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