2,718 Reviews of Gosch Ford Temecula - Service Center
Nick is always awesome My favorite part about Nick is that i know he won't try to upset me on crap my car doesn't actually need! Normally, Im apprehensive to take my car in My favorite part about Nick is that i know he won't try to upset me on crap my car doesn't actually need! Normally, Im apprehensive to take my car in myself (being a female) but Ive never had any issues! thanks Nick for making me feel comfortable and happy to bring my car in for service! More
Excellent Service Department Rachelle Long is our 'go to' person at Gosch Ford when we have our car serviced. She is the reason we bought our Ford Edge at Gosch Ford and she is b Rachelle Long is our 'go to' person at Gosch Ford when we have our car serviced. She is the reason we bought our Ford Edge at Gosch Ford and she is backed by a efficient team of mechanics. Free transportation or a clean waiting room is available. More
Excellent customer service. My appointment was on time, fast service, friendly staff. Customer lounge clean with free refreshments. I highly recommend Gosch Ford of Temecula for My appointment was on time, fast service, friendly staff. Customer lounge clean with free refreshments. I highly recommend Gosch Ford of Temecula for your service needs. More
Thanks Nick for excellent service We moved to Temecula from the OC a little over 2 years ago and have been taken my Flex to Gosh for service. Nick has always been very helpful and prof We moved to Temecula from the OC a little over 2 years ago and have been taken my Flex to Gosh for service. Nick has always been very helpful and professional with all my service needs. More
Warranty work I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at time of purchase of used vehicle. That being said, the warranty company approved one week of free car rental but then kept stalling to approve the work on my car. My week of rental ran out and I was still arguing with warranty company to get them to approve the work and stressed that I would not have a car to get to and from my work, since my car was undrivable. My service advisor Ken went above and beyond my expectations and gave me a car through ford - which again the warranty was NOT through - until the work was approved and finished. This definitely helped my stress level. Ken showed me that awesome customer service still exists! Thank you so much Ken for caring about your customers! DEFINITELY recommend service advisor Ken to anyone that needs service to their vehicle. More
Recall service Brought my truck in for a recall. 30 mins in and out! Thanks for the quick service and look forward to coming back to Gosch. Brought my truck in for a recall. 30 mins in and out! Thanks for the quick service and look forward to coming back to Gosch. More
07 mustang Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and kno Moved to Temecula two years ago. Mustang was purchased in Phoenix 12/06. So far the service at Gosch Ford has been great. Staff is friendly and knowledgeable, I was always kept abreast of what was going with my vehicle. More
car Repairs Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have the Experienced excellent customer service from the dealership while having repairs made to my vehicle. Very pleased that I made the decision to have them do the work. Repairs were made in a timely manner at a competitive price. More
Peace of mind Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage Had taken my 2017 escape for service and repair at north county Ford in May, however they did not actually fix the problem of my damaged undercarriage. I had believed they did until driving down the 15 and it popped off. Terrified I went to Gosch and right away Kenn Olson helped calm me down. He went above and beyond to fix the problem with no stress. I felt valued and safer after talking with Kenn. Best service and concern for customers. Highly recommend, everyone was helpful and so nice. Amazing experience. If you want excellent service you can trust go see Kenn at Gosch, you will be so glad you did. My peace of mind was restored and will always be grateful More
Needed a new battery for my F-150 Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it ins Kenn was extremely friendly. I had to pick up a new battery and had my family with me. I was able to get a new battery for my truck, and have it installed within 30 min. More