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Gorman McCracken Volkswagen Mazda

Longview, TX

2.1
36 Reviews

800 Highway 31 E

Longview, TX

75604

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36 Reviews of Gorman McCracken Volkswagen Mazda

May 22, 2023

DO NOT BUY HERE! ! If I could give them zero stars, I would have. I was pre-approved for a used vehicle at a set price. Had been working with them for 4 days before More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager
June 26, 2022

We had them work on transmission on Mazda great work honest and the communication was excellent thanks Nick and James! More

by K4joy51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
June 23, 2022

AVOID THIS DEALERSHIP! !!! My vehicle alerted me that I had a tire losing pressure. I stopped at this dealership for them to check it out. The female service person attempt More

by Disrespected customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Jones
June 08, 2022

DO NOT BUY A CAR FROM GORMAN MCCRACKEN IN LONGVIEW TX! ! This dealership lied on pricing reneged on trade-in offer and tried to force a $3000 warranty and refused to sell it without the warranty. Refused More

by Garret Saxton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dakota Sutterfield
May 04, 2022

I will try to be as fair as I posible can to do this review, I have always been I loyal costumer of Gorman McCraken volkswagen Mazda of Longview, literally all of my cars have been purchased here I have More

by Luis plata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
April 19, 2022

DO NOT BUY HERE! !! Unethical liars, wouldn't pay a $13 toll fee that THEIR driver incurred while delivering my vehicle. A year and a half later, (now $53), still not More

by mhokunani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance McFarland, J.R.
October 26, 2021

If I could give it a zero I would or less after going back to the dealership today. A week ago, I went BUY a vehicle from Gorman McCracken Longview dealership, and I specifically told them I didn't want More

by tat2guy54
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris
May 07, 2021

Yesterday, I saw an advertisement for the Mazda CX-5 claiming there was a large discount, so I sent an email that day and the internet manager confirmed the price. Today, I took a half-day off and drove More

by Mindy
Recommend Dealer
No
Employees Worked With
Reggie King
October 23, 2020

Took my 2017 Passat into the service department because it had a massive oil leak. It needed a rear main seal. I was notified by the service manager "nick" that they had tried to fix my car, but were una More

by gali500730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris Wall, Nick, Sevice manager
October 19, 2020

We bought a CX9 in march and on October 17th it would not start. Jared went above and beyond to help us. Thank you! I can't say enough about his excellent customer service and getting us back on the road! More

by gailgipson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Beasley/5350*W*