Back

Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
660 Reviews

660 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

Sort by
April 10, 2024

Service is very thorough, professional and prompt. The service video is a nice addition to the service program More

by WINKX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Apr 11, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

April 06, 2024

Very friendly. Thorough. Completed work when they said they would. Explained what was wrong and gave good recommendations of what was needed and what could wait More

by Timstepanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 05, 2024

Angie and the team at Village Ford are worth the trip! Always accommodating, fix the issue and are very communicative. Always appreciate the team and amazing service here! Thank you More

by KRISTIN.CUBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Apr 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Kristin, our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback!

April 05, 2024

Brought my car in for repair after a car accident. This took 6 weeks and 2 days. I had to rent a car for the duration @ $30 per day. The only contact with body shop manager was initiated by me. There More

by mjdrenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve-body shop
Apr 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

April 02, 2024

I was grateful for the pickup and drop off service And the time it saved me More

by JOHNPATEK
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Apr 03, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi John, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2024

I brought my truck from a rear / front end damage. It took time due to parts. But my truck is brand new. Very happy wither professional, and quality. TY More

by Gtownfour
Recommend Dealer
Yes
Employees Worked With
Steve Joy, Tom body shop , Arthur Joy
Jul 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon! Mike Wemmer Service Manager 262-242-1100

March 30, 2024

great communication. speedy service. friendly attitude. she was very keen to get my vehicles back to me quickly after recalls were completed More

by ninja9
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Apr 02, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 28, 2024

The place is always clean. Employees are always friendly and very helpful. I would highly recommend the dealership to people. I will also be going back for my services. More

by SPONHOLZ110
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Apr 02, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

March 28, 2024

Angie is amazing! ! She always does everything she can to make sure I'm taken care of!!!! More

by JPATOKA16
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jul 08, 2024 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie always meets your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come! Mike Wemmer Service Manager 262-242-1100

March 27, 2024

Very good concerned about my problem Was able to get service quickly. Explained problem well More

by GRAFTONSTEVE1955
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Mar 27, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

...
7
...