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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
660 Reviews

660 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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February 19, 2020

Very friendly. Good sense of humor always adds to the friendliness. Great service. Called me back promptly with other issues and were very informative as to what my truck needed. Two thumbs up! More

by Ron.kesner
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Gordie Boucher Village Ford of Thiensville responded

It makes us happy that providing our customers with the best customer service we can offer is paying off! Thanks for sharing, Ron!

January 01, 2020

Scheduled my service on the Ford app. They were ready for my vehicle when I arrived. Greeted and shown where I could wait for my vehicle. Offered something to drink while I waited. Definitely will ret More

by Kathy Dretske
Recommend Dealer
Yes
Employees Worked With
Service Desk
Feb 18, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Kathy, thank you for taking the time to write this review! We are glad you had a comfortable visit with us here at Boucher!

December 16, 2019

Service work at Gordie Boucher Thiensville We have been taking our vehicles to Gordie Boucher in Thiensville for the last few years. We always receive excellent customer service when we are the More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ramthun, Angie Carr, and another service adviser
December 13, 2019

Great experience so far! I purchased a Ford Ranger in November. The salesperson, finance person and service have all been excellent so far. It's nice to see friendly faces whe More

by WRX fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from Service
December 05, 2019

Jim & Nancy Two Car Maintenance. We have been using this dealership, Gordie Boucher now and formerly Schmidt Ford, for about 40 years. where we have purchased, leased and maintained q More

by spincon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager. office personnel and Mark Ford
November 26, 2019

Service writer Tim did an excellent job taking care of my problem. He came asked me if I would be willing to stay a little longer as the recall would take some time to take care of. More

by Higgs
Recommend Dealer
Yes
Employees Worked With
Tim
November 05, 2019

Clean, courteous and friendly staff , service was above and beyond and fast oil change and multi point inspection, will definitely make the 45 minute drive to go back for what ever Service I may need in t More

by Brian
Recommend Dealer
Yes
Employees Worked With
Service manager and tech
September 30, 2019

Oil Change Service said the oil change / the works would take over 1 hour and it was done in 50 min. Great job.The Service department has that at home feeling. More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Kevin
September 16, 2019

Great experience I was given excellent help with my oil change and information about a future tire purchase. I also appreciated the advice I was given regarding my ba More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, Tim, and Mark
September 01, 2019

Nice people. Very nice people that treat me well. Convenient location for me and good experience. When I need a new car I would like to shop here again. More

by Mike123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, Donna
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