Gordie Boucher Village Ford of Thiensville - Service Center

Tim took the initiative to call and suggest a needed service ... My daughter took in our Fusion and they took care of it right away; much appreciated! service ... My daughter took in our Fusion and they took care of it right away; much appreciated! More

Purchase of cargo cover & cargo mat Service personnel were great!! Professional and proficient. I was surprised by the quality of the cargo mat. Although they advised us to lay it fla Service personnel were great!! Professional and proficient. I was surprised by the quality of the cargo mat. Although they advised us to lay it flat for sometime, compared to competitor mats they are thin and fit poorly. We had cargo mats in both our cars for years that are much more robust. Check out the Hyundai mats. More

service dept very helpful with getting Ford app to work day we dropped car off for work. I called from home when we had updated app & service again very helpful- making sure they could redeem points for t day we dropped car off for work. I called from home when we had updated app & service again very helpful- making sure they could redeem points for the service that day. More

First service of new car This was my first service visit for a car I purchased last fall. Everyone was very polite and helpful. Having the points was nice too. It payed for m This was my first service visit for a car I purchased last fall. Everyone was very polite and helpful. Having the points was nice too. It payed for my visit. More

Service Very accommodating, friendly and took care of everything we asked for. Honored warranty, no questions asked. Will definitely return for additional s Very accommodating, friendly and took care of everything we asked for. Honored warranty, no questions asked. Will definitely return for additional service on both cars. More

Excellent Service - Great Staff I bring my car to this dealership for service all the time. The service manager, writers, techs, etc. are always very friendly and so helpful and exp I bring my car to this dealership for service all the time. The service manager, writers, techs, etc. are always very friendly and so helpful and explain the work that is needed on my vehicle. More

oil change service Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period Easy to schedule oil change when I called and was impressed that they took my car within minutes of me driving in. My car was done in a short period of time. By the time I made my free fresh cup of coffee and drank it my car was done. Everyone was very friendly and gave great service and I would recommend them to anyone who is looking for a smaller friendlier feeling dealership. I have been at larger dealerships with fancy showrooms and waiting areas but they seriously lack customer service and a concern for the customer. Will definitely be back. More

Oil change/works package Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even appli Very nice staff at the dealership. They were ready and waiting for my arrival at 4 PM. Had the works package and was out in 30 min. They even applied a $10 coupon on top of the special offer price so I got everything taken care of for about $40 - deal of the day! I purchased my Ford here and was treated very well by the sales staff also. More

Bathroom is disgusting. You need to do something about this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. More

Great service The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires rotataed or getting new tires Gordie Boucher Village Ford of Thiensville is where I go for excellent car care' Thanks More