Gordie Boucher Village Ford of Thiensville - Service Center

Excellent Service I was driving and all of a sudden ended up with a flat tire. I was close to Gordie Boucher Ford in Thiensville. The service manager immediately help I was driving and all of a sudden ended up with a flat tire. I was close to Gordie Boucher Ford in Thiensville. The service manager immediately helped me. They changed my tire and put on the spare, and so I ended up purchasing 4 new tires. They installed them the next morning and I was able to get a ride to and from the dealership with their shuttle service. They did a great job all the way around. More

Friendly, fast, courteous service from the time you enter the door. I never had a bad experience from the service dept. Have purchased a new Ford Escape in the last two years and have it serviced here. the door. I never had a bad experience from the service dept. Have purchased a new Ford Escape in the last two years and have it serviced here. More

I had a very bad experience at a different dealership in the past. I contacted Mark Ford to trade in my old car a d buy a new one. The sales dept. was great, very helpful. Then for my first oil change the s the past. I contacted Mark Ford to trade in my old car a d buy a new one. The sales dept. was great, very helpful. Then for my first oil change the service dept was excellent! Thank you! More

I have never had a bad experience at this dealership. They treat you like a person not just a client. Friendly and professional. Always know I’ll be treated fairly. They treat you like a person not just a client. Friendly and professional. Always know I’ll be treated fairly. More

Awesome!! Great people and great service! Highly reccomend! I have used them from purchase to service and have been very happy with all I have dealt with. reccomend! I have used them from purchase to service and have been very happy with all I have dealt with. More

Still the same personal interaction even though they are no longer privately owned, but seem to be ran the same even though they are owned by a large corporation. no longer privately owned, but seem to be ran the same even though they are owned by a large corporation. More

Top notch service....very caring,down to earth. I have been to other Ford dealers,and will only use Gordie Boucher Village Ford. They treat me like family ! been to other Ford dealers,and will only use Gordie Boucher Village Ford. They treat me like family ! More

I can’t say enough about how it’s always a pleasure working with Tim. He really is looking out for me as a customer. I’ll be coming back again and again. working with Tim. He really is looking out for me as a customer. I’ll be coming back again and again. More

My Expedition had an engine failure at 103,000 miles - defective engine. My warranty expired at 100,000 miles. Still in a dispute with Ford but Tim and the Service staff at Boucher got me back on the r defective engine. My warranty expired at 100,000 miles. Still in a dispute with Ford but Tim and the Service staff at Boucher got me back on the road and replaced the engine in a timely fashion. Local service was fine but I have a big issue with Ford regards this engine failure and whether or not they have a liability to fix this on their nickel. More

Service is amazing highly recommend going back, great people, great service, friendly, please consider going in for service! Both service writers very helpful and wonderful to talk to and work with getti people, great service, friendly, please consider going in for service! Both service writers very helpful and wonderful to talk to and work with getting car serviced. More