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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
652 Reviews

652 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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March 06, 2020

Bathroom is disgusting. You need to do something about this.....waiting area is way to small. Needs to be improved like many other dealerships have done. Chairs are very uncomfortable. More

by DHAWLEY
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your feedback. Please feel free to reach out to us at 262-242-1100 with any further comments, concerns or suggestions you wish to share. Thanks and have a great day!

March 04, 2020

Great service The staff is always friendly when I get my Ford Escape serviced. Getting the batteries changed in my keyfob or getting the oil changed and the tires More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 05, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are so thrilled you are always provided with excellent care here at Boucher, Kevin! Thanks for sharing!

March 04, 2020

Excellent Service I was driving and all of a sudden ended up with a flat tire. I was close to Gordie Boucher Ford in Thiensville. The service manager immediately help More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun - Excellent service
Mar 05, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are so glad we were able to help you out! If you are ever in need of our service again, please don't think twice about coming back to us!

February 29, 2020

Friendly, fast, courteous service from the time you enter the door. I never had a bad experience from the service dept. Have purchased a new Ford Escape in the last two years and have it serviced here. More

by CMCONRAD19
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are so happy to hear you have had nothing but positive experiences here at Boucher! Please let us know if there is anything else we can help you with. Safe travels!

February 28, 2020

I had a very bad experience at a different dealership in the past. I contacted Mark Ford to trade in my old car a d buy a new one. The sales dept. was great, very helpful. Then for my first oil change the s More

by SLEPPLA
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are so glad we were able to make your experience with us a positive one! At Boucher, we strive to give each customer the best possible car buying experience, and it sounds like Mark did just that!

February 27, 2020

I have never had a bad experience at this dealership. They treat you like a person not just a client. Friendly and professional. Always know I’ll be treated fairly. More

by JFRIESS7
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know Rebecca Walters, Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We really appreciate you taking the time to leave us feedback on your experiences with us! We hope to be of service to you again! Take care!

February 26, 2020

Awesome!! Great people and great service! Highly reccomend! I have used them from purchase to service and have been very happy with all I have dealt with. More

by JORDK65
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your continued business! Please reach out if there is anything else we can assist you with!

February 26, 2020

Still the same personal interaction even though they are no longer privately owned, but seem to be ran the same even though they are owned by a large corporation. More

by Higgs
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

The Boucher Automotive Group has been and always will be a family-owned and operated business! With 17 dealerships spread throughout Southeast Wisconsin, we are here to please all of your automotive needs!

February 26, 2020

Top notch service....very caring,down to earth. I have been to other Ford dealers,and will only use Gordie Boucher Village Ford. They treat me like family ! More

by kcrb302
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review! We have some of the best team members at Gordie Boucher Village Ford of Thiensville and trust that they will go beyond the ordinary to exceed customer expectations!

February 26, 2020

I can’t say enough about how it’s always a pleasure working with Tim. He really is looking out for me as a customer. I’ll be coming back again and again. More

by TIMVANRYZIN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Mar 02, 2020 -

Gordie Boucher Village Ford of Thiensville responded

Tim is such a pleasure to work with and we are happy he serviced your needs! We look forward to your next visit!

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