Gordie Boucher Village Ford of Thiensville - Service Center

Dealership was quick to address a problem causing an unknown noise that suddenly came up. Prevented a possibly dangerous driving incident. Appreciate their getting the problem fixed quickly as well. unknown noise that suddenly came up. Prevented a possibly dangerous driving incident. Appreciate their getting the problem fixed quickly as well. More

Great with "golden agers" They are doing a great job keeping my "golden ager" 2005 Freestyle up and running by making sure any problems are taken care of -- sometimes with prev They are doing a great job keeping my "golden ager" 2005 Freestyle up and running by making sure any problems are taken care of -- sometimes with preventative maintenance before things happen. That keeps this "golden ager" happy on the road!! More

I have been a returning customer due to the professionalism at boucher village ford. It also prompted me to buy a vehicle there. My most recent visit was excellent as normal. Tim & angie in you professionalism at boucher village ford. It also prompted me to buy a vehicle there. My most recent visit was excellent as normal. Tim & angie in your service department kept me informed on the status of my truck every step of the way. They are very courteous & friendly. I will always bring my truck in for service as long as they are employees. Adam Stein More

Major work on 2000 Ford Excursion We recently acquired a 2000 Ford Excursion that we knew would need some significant work. Tim Gallitz was great - He was able to schedule the service We recently acquired a 2000 Ford Excursion that we knew would need some significant work. Tim Gallitz was great - He was able to schedule the service when it was convenient for us, and kept us up to speed on the entire process. He checked everything I asked, was honest in terms of what needed to be done and what didn't, and was even able to use Boucher coupons to help us out given the extent of the work done. Our 20 year old Excursion is road-trip worthy again! More

Top Quality Service Team The Service Team is very friendly and provide quality/informative service. I have complete confidence in them. The Team doesn't a nice job of evalua The Service Team is very friendly and provide quality/informative service. I have complete confidence in them. The Team doesn't a nice job of evaluating your car to ensure that your service you requested is completed timely and in a quality manner. More

Good service on a follow up issue. I had an oil leak from a previous engine block replacement. They got my car in the next day. from a previous engine block replacement. They got my car in the next day. More

100000 miles maintenance plus oil change and tire rotation. Hasn’t done the first 50000 mile checkup. So it was time to do it . Now I have a new car. Lol rotation. Hasn’t done the first 50000 mile checkup. So it was time to do it . Now I have a new car. Lol More

Routine service and check for recalls I was very pleased with my service appointment. I was able to leave my truck and keys after hours and pick it up the following day. The Service Depa I was very pleased with my service appointment. I was able to leave my truck and keys after hours and pick it up the following day. The Service Department carefully checked for any recalls and did my routine maintenance at an extremely reasonable price. Same consistent service every time. Have brought multiple vehicles in including my Chevy Silverado and received the same excellent care. More

Oil Change This dealership is always outstanding with their service. It didn't take long and the staff are always very helpful and knowledgeable. We will always This dealership is always outstanding with their service. It didn't take long and the staff are always very helpful and knowledgeable. We will always bring our vehicles here for service. More

New tires and oil change Met competitors price on tires. Good service. Professional attitude. Left protective covering on seat, steering wheel, and gear shift. Work done Met competitors price on tires. Good service. Professional attitude. Left protective covering on seat, steering wheel, and gear shift. Work done when promised. Quick in and out. More