Gordie Boucher Village Ford of Thiensville - Service Center

The sealants were applied exactly as specified in a timely manner. All personnel were very helpful and pleasant. I like seeing the people in the service area and the office. timely manner. All personnel were very helpful and pleasant. I like seeing the people in the service area and the office. More

The service department took care of my issues, as well as going above and beyond to make sure that I had transportation while my vehicle was repaired going above and beyond to make sure that I had transportation while my vehicle was repaired More

Ready for meclear and concise explanationflexible Ready for me clear and concise explanation flexible appointment time helped me learn/do something with my vehicle. Appreciate the clear communiati Ready for me clear and concise explanation flexible appointment time helped me learn/do something with my vehicle. Appreciate the clear communiation. Guess I just need to waste this line to reach minimal word limit. Thanks. More

Long time customer of Schmidt Ford but continue to be treated as such by Boucher. Thanks to service department for treating me right. Much appreciated. treated as such by Boucher. Thanks to service department for treating me right. Much appreciated. More

Great service. Everything was done correctly and fast. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. More

The rear windows on my 2006 Mustang were not retracting, which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement window parts, and she found them. She then scheduled a service date with dealer's convertible top repair specialist. The repair worked perfectly; good as new. Thank you for the extra effort, Angie. Service manager, Kevin, Angie and Tim always do their utmost to accommodate my service needs and their service department consistently delivers a high quality product. That and their pleasant attitudes keep me a loyal customer. More

The service manager, Kevin, follows up with questions or issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. More

I was there for an oil change & maintenance check up. Everyone was courteous & job was done promptly. Thank you very much for the good service. Everyone was courteous & job was done promptly. Thank you very much for the good service. More

Very professional and courteous. They called with updates and let me know when car was ready as well as if there were any unforeseen issues. updates and let me know when car was ready as well as if there were any unforeseen issues. More

The service team was great as always. They were able to fix the issues with trailer lights in a day. I was able to use my trailer the same day. They even let me pay over the phone since I couldn't get th fix the issues with trailer lights in a day. I was able to use my trailer the same day. They even let me pay over the phone since I couldn't get there in time. More