Gordie Boucher Village Ford of Thiensville - Service Center

Always receive excellent service. All of the staff I interact with are kind, knowledgeable and attentive to safety (virus). While my car received service I was able to wait in a very comfortable spot i interact with are kind, knowledgeable and attentive to safety (virus). While my car received service I was able to wait in a very comfortable spot in the showroom. I was checked on Multiple times to see if I would like something to drink or needed anything. More

Had my water pump go out and it was covered under my contract. Tim made making sure I was covered and dealing with my claim as smooth and effortless as possible. He definitely went above and beyond to contract. Tim made making sure I was covered and dealing with my claim as smooth and effortless as possible. He definitely went above and beyond to take the stress out of the situation and to make sure that I was back on the road as soon as possible. More

The service is always excellent. The service staff, Angie, Tim, and Kevin take care of all our cars perfectly. I highly recommend them for service. Angie, Tim, and Kevin take care of all our cars perfectly. I highly recommend them for service. More

Always pleased with the service I receive.Exceptional Always pleased with the service I receive. Exceptional group of people! I always feel welcome when I come in and find it a very pleasant exprience. Always pleased with the service I receive. Exceptional group of people! I always feel welcome when I come in and find it a very pleasant exprience. More

I love this dealership! I have bought all of my cars from here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! More

Tim seems to have correctly diagnosed the source of a modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the iss modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the issue has been fully resolved. Tim has always given us straight advice on what repairs are needed, or not needed, to solve service issues. He also makes sure any relevant coupons, or discounts are applied to our invoice without our even asking. That is very much appreciated. In this case, although not an inexpensive repair, we should be able to get plenty of additional miles and years out of the vehicle. I rely on Tim, Angie and Service Manager Kevin to keep my family's vehicles in safe and dependable condition. They have certainly earned our trust and confidence over the years. More

Always a very friendly and very professional and trying to help. ( i don't have twenty five words to write in this review) :) thank you to help. ( i don't have twenty five words to write in this review) :) thank you More

I had waited waited 3 weeks for tires to come from Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of i Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of it the tires were $50 dollars less at Boucher. Very pleased with there service. More

Great car buying experience! Mark Ford gave us all the time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very hap time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very happy with our SUV and definitely recommend Boucher For to anyone looking for a good deal and great service! More

Always a very friendly atmosphere. Service technicians go out of their way to help you. Good explanation of service done and advice for work needed out of their way to help you. Good explanation of service done and advice for work needed More