Gordie Boucher Village Ford of Thiensville - Service Center

Kevin was professional, listened, and assured us they would resolve all issues. Thank you By the way stupid to have 25 word minimum: this will be last review would resolve all issues. Thank you By the way stupid to have 25 word minimum: this will be last review More

The staff is very friendly and the service was well done. Service dept is very reliable. In sales we have worked with Mark for well over 20 years and it’s always a pleasure. Service dept is very reliable. In sales we have worked with Mark for well over 20 years and it’s always a pleasure. More

Everything was done that was asked for. The service was wonderful-staff great to deal with. Very professional and complete service and promised on time. wonderful-staff great to deal with. Very professional and complete service and promised on time. More

The only reason it's not a 5 is the time it takes , versus a oil change place. But I am sure they do a much better job at the Ford dealer versus a oil change place. But I am sure they do a much better job at the Ford dealer More

Excellent great service Tim Angie and Kevin are the greatest highly recommended I wouldn't go anywhere else they're the best service department I've ever been to greatest highly recommended I wouldn't go anywhere else they're the best service department I've ever been to More

Prompt service; friendly interactions; easy to make appointment; good advice; always available for questions and concerns; user friendly folks in service and front office Thanks appointment; good advice; always available for questions and concerns; user friendly folks in service and front office Thanks More

Angie was my service advisor for this Mustang oil change/inspection and minor leak investigation. She later called me with the leak repair estimate. When I went to pick up the car, she told me the change/inspection and minor leak investigation. She later called me with the leak repair estimate. When I went to pick up the car, she told me the repair took about an hour less than estimated meaning the cost was less than estimated. Providing an effective repair at a cost less than estimated and agreed to in advance by the customer is a very rare event in the auto repair industry. But when it does happen, my guess is that it happens more often at Boucher Village Ford than anywhere else. Their repairs are done right the first time and they stand behind their work. We rely on Angie, Tim and Service Manager Kevin to keep our family's vehicles safe and reliable on the road. Thank you, Angie. More

Angie, Tim, and Kevin are the best at service. They never make me wait long. There are always goodies on the sales floor, Mark always says hello and offers me something. never make me wait long. There are always goodies on the sales floor, Mark always says hello and offers me something. More

GREAT FORD STORE, I WOULD NOT GO ANYWHERE ELSE aLSO, i WORK FOR Boucher Village Ford. I have been doing dealer trades from this location for sixteen years ! WORK FOR Boucher Village Ford. I have been doing dealer trades from this location for sixteen years ! More

Service Department is top notch. You have some great people working there tell management to keep them. Boucher is truly my favorite dealership now that The one in Newburg does not sell Fords anymore. people working there tell management to keep them. Boucher is truly my favorite dealership now that The one in Newburg does not sell Fords anymore. More