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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 28, 2021

Gordie Boucher service department always does great work. I highly recommend them. The service department manager, writers, and techs give great customer service. We have been using the dealership for man More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun - Excellent service
January 23, 2021

They are the best they’ve helped me in several They are the best they’ve helped me in several situations everything is done in a timely manner and everyone that works there is so friendly and nice More

by UNAINOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

January 18, 2021

Got an oil change and tire rotation. Everyone in service and sales is always friendly and courteous. Waiting area is comfortable and service was done in a reasonable amount of time. A pleasant experience al More

by WRX fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing!

January 13, 2021

The service was completed in a reasonable time. Basic oil change and tire rotation. This location is where I purchased the vehicle and will continue to have work done here. More

by BARICOVICH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate your continued business and loyalty with us!

January 06, 2021

Customer service and follow through was excellent. Everyone I can in contact with was pleasant and helpful. The service work I had done was quick and st a reasonable price I think. More

by JMMEDICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

January 04, 2021

The service staff give us excellent service and are very knowledgeable and helpful with questions. We always work with Kevin and Angie and the technicians who work on our cars always do excellent work! More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing!

January 03, 2021

Appreciate the consistent, competent service of our vehicles. Kevin, Tim and Angie listen to problem descriptions and provide thorough explanations of findings and any future maintenance. More

by ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 08, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review, Alan!

January 01, 2021

Always excellent service staff is very kind and understanding. Have bought 4 cars from Boucher and have never been disappointed. my experience has been great! More

by MJUNG693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your continued loyalty to us!

December 17, 2020

Always great service. Angie in service was super! Explained everything for me, with no pressure for things that were "suggested" but not immediately essential. I went with everything that she su More

by K.A.SUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Gordie Boucher Village Ford of Thiensville responded

It's great to hear you enjoyed your recent service visit with us! Thank you for sharing.

December 16, 2020

We have purchased our cars from Schmitt and now Boucher for over 25 years. It has always been a good experience for both sales and service. More

by PETERANDJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Gordie Boucher Village Ford of Thiensville responded

We are thrilled to hear you have had continued success with both our Sales and Service Departments!

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