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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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March 12, 2021

The only reason it's not a 5 is the time it takes , versus a oil change place. But I am sure they do a much better job at the Ford dealer More

by DAVID.A.BORN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your review and feedback, David!

March 11, 2021

Excellent great service Tim Angie and Kevin are the greatest highly recommended I wouldn't go anywhere else they're the best service department I've ever been to More

by TAZCARR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the recommendation and review!

March 10, 2021

Prompt service; friendly interactions; easy to make appointment; good advice; always available for questions and concerns; user friendly folks in service and front office Thanks More

by JEFFSTEARNS2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

March 06, 2021

Angie was my service advisor for this Mustang oil change/inspection and minor leak investigation. She later called me with the leak repair estimate. When I went to pick up the car, she told me the More

by TX FLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your experience with us - we are glad it was a positive one! We appreciate your kind words about our Service Department & hope to see you again in the future!

February 27, 2021

Angie, Tim, and Kevin are the best at service. They never make me wait long. There are always goodies on the sales floor, Mark always says hello and offers me something. More

by DLHORT1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

February 26, 2021

GREAT FORD STORE, I WOULD NOT GO ANYWHERE ELSE aLSO, i WORK FOR Boucher Village Ford. I have been doing dealer trades from this location for sixteen years ! More

by CATMANDON@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the positive review and continuous loyalty to us!

February 25, 2021

Service Department is top notch. You have some great people working there tell management to keep them. Boucher is truly my favorite dealership now that The one in Newburg does not sell Fords anymore. More

by TWEBERJJSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and maybe Mark
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

February 17, 2021

took the Edge back a few times and noise couldn't be replicated while at dealership so we recorded it on our phone and they then had a hunch what the problem was. More

by MARK.HOBLER
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Mark - thank you for sharing your experience with us!

February 05, 2021

Very friendly, courteous and reliable. FUN fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun More

by GREWOLINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review!

February 02, 2021

From buying my 2015 Edge to follow up service work, everything turned out great. I highly recommend Boucher Village ford in Thiensville. Overall I am very happy. More

by P8D45S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Boucher!

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