Back

Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
666 Reviews

666 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

Sort by
May 05, 2021

Great service and friendly people as usual they know what the problem is how to fix it and treat you with respect. Waiting area has coffee and snacks TV great dealership More

by SPOTTEDTFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review!

April 30, 2021

I appreciate Tim and Angie always looking out for me. They are both very courteous, helpful, knowledgeable, patient, efficient, and professional! 😊 My family, and I have had Ford’s for a plethora of ye More

by SALLYMCCOMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
May 04, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review, Sally!

April 26, 2021

Only one employee is wearing a mask and behind plexiglass. No other staff member seems to be aware of the pandemic. No distancing. All other aspects of this dealership are great. More

by TOOTHFAIRYHQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our General Manager, Henry Tessmer, at 262-242-1100 so we can discuss this further with you.

April 21, 2021

The best experience! Tim in service was excellent! So appreciative to get in right away and get my car fixed! Tim and team were great! Thank you! More

by JOYSZOO
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

April 21, 2021

Schedule my appointment online was convenient. The staff is friendly and courteous. Service work was completed on time and as promised. The pricing was fair and competitive. A dealer that you can trust! More

by Xtremeryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun, Mark Ford
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We are thrilled to hear you were satisfied with your recent service experience!

April 19, 2021

My husband came in for our first oil change on our new Persian Green Titanium Ford Escape that we bought in February. It is a 2020. More

by MAR56FR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

April 15, 2021

All the service people are always friendly, polite, helpful and professional. They make the process very simple and easy and the pricing is very fair. I actually look forward to my visits. We have a More

by John W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the review and recommendation, John!

April 15, 2021

Prompt and courtesy service and why do I need to put down 25 words. This would make me not want to do a survey. Gave great prices on tires. More

by MARTYBECKER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to write this review, Marty! We hope to see you again in the future.

April 13, 2021

Got steering aligned for the 3rd time since I purchased the vehicle, still not right. Nice, friendly people but this issue and another has made me feel like I'm not satisfied. More

by Jason Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Always OUTSTANDING SERVICE... They go above and beyond on all their service.. They call promptly when finished.. The only place I will go for service! They are the BEST More

by KDMITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin!
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the wonderful review!

...
51
...