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Gordie Boucher Village Ford of Thiensville - Service Center
Thiensville, WI
666 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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666 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center
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July 14, 2021
Very good service in all aspects Love working with them in Thiensville Have no issues with them even laugh with them good tips on things too in Thiensville Have no issues with them even laugh with them good tips on things too More
by DSCHWARZENBERGER
Verified Customer
July 12, 2021
Had problem with billing but it was identified by the end of the day and fixed the next week. Worked well auto with warranty and helped to process warranty payment. of the day and fixed the next week. Worked well auto with warranty and helped to process warranty payment. More
by APJSCHIEL
Employees Worked With
July 08, 2021
Brought my auto in on July 2 to fix air conditioner problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was schedule problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was scheduled for July7. Brought car in. Was told the car needed a HVAC Module for $495.00. I told them that I wasn't prepared to spend that kind of money when I wasn't sure the fix would work. The Service Advisor offered me 2 free oil changes. My changes are $50 apiece. I was to receive $100 worth of oil changes for $225 installation which was not the correct fix. I am not pleased with the service received. More
by TOMWOLLER1955
Employees Worked With
Kevin Ramthun
July 02, 2021
Brought my vehicle in for oil change, the service was fast, the waiting are was comfortable and overall the service was great and the people were nice fast, the waiting are was comfortable and overall the service was great and the people were nice More
by jglowinska
Employees Worked With
June 28, 2021
Mark was very helpful in helping me pick out a car. I never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the futur never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the future. Everything seems to be priced very reasonable and fair. This lot has a pretty good car selection and I felt like the vehicles were high quality. More
by Kayla
Employees Worked With
Mark Ford
June 10, 2021
Great people and takes care of my needs. I have been a customer for over 15 years and appreciate the service and they feel like family. customer for over 15 years and appreciate the service and they feel like family. More
by DAVID.BREIDENBACH
June 02, 2021
Drop off SUV before service hours. no need to talk, made appointment a few days prior with request for the works oil change. Pick up, no issues found, no reason to talk. Just Hi, Bye, Thanks appointment a few days prior with request for the works oil change. Pick up, no issues found, no reason to talk. Just Hi, Bye, Thanks More
by DSTEIN3
Employees Worked With
May 27, 2021
Good and prompt service. The staff is always friendly and helpful if I have any questions. The service is always prompt and the service work doesn't seem to take that long. and helpful if I have any questions. The service is always prompt and the service work doesn't seem to take that long. More
by Dale
Employees Worked With
May 17, 2021
I will recommended Gordie Boucher. Mark was knowledgeable and very diligent. The whole transaction was painless and easy to manage in one afternoon. Great Service! and very diligent. The whole transaction was painless and easy to manage in one afternoon. Great Service! More
by ANGELYES30
Employees Worked With
Mark Ford
May 14, 2021
Friendly, knowledgeable staff. Kept me updated with status of service. I had my oil changed so not a whole lot else to say this day status of service. I had my oil changed so not a whole lot else to say this day More
by mkenney6
