Gordie Boucher Village Ford of Thiensville - Service Center

I recently took my F250 to Boucher in Thiensville to have my tonneau bed cover replaced after the original had been torn off by a wind gust. Service Advisor, Tim, did his research for the correct bed cove my tonneau bed cover replaced after the original had been torn off by a wind gust. Service Advisor, Tim, did his research for the correct bed cover—even to the point of calling the purchase dealer for the original cover’s part number. That ensured the cover ordered was of the correct size—the first time. As long as we already had the vehicle in for service, Tim recommended the 60k mile front and rear differential maintenance package. He knew the F250 is our family’s RV tow vehicle and we were just at the start of towing season. While watching the video of the newly installed tonneau bed cover, Service Technician Brian’s inspection showed front brakes nearing replacement level. He recommended new front pads and rotors. He also mentioned the tires were nearing replacement depth as well as seconding Tim’s 60k differential maintenance package recommendation. Remembering Service Advisor, Angie, mentioned the $1 over cost tire sale was on again in late spring during my last oil change and Tim confirmed the sale was still in progress, we also ordered new tires. Although the final list of service items well exceeded just replacing a tonneau bed cover, all those items would have needed attention separately within the next several months. Knowing the F250 was our tow vehicle and we were just at the start of towing season, the Boucher service team did their best to assure our family had a full, trouble-free towing season ahead of us. Thank you Tim, Brian and Angie. More

Did what they said they would do. Explained work on clear terms. Service was timely. It's appreciated. Explained work on clear terms. Service was timely. It's appreciated. More

Service was fast and super helpful. They were very knowledgeable and answered any questions we had. They were very knowledgeable and answered any questions we had. More

Very inviting, the staff treated me very well. When they had an issue th the repair they called to inform and update me of the issue. They very professional and the prices were affordable. I’d bee When they had an issue th the repair they called to inform and update me of the issue. They very professional and the prices were affordable. I’d been to two other dealership and the third time was a charm with you guys. More

New tires but sealer left visible on tires and rims and had to clean it off myself when I got home. had to clean it off myself when I got home. More

Very satisfied with work done on my car. Keep me up to date on what’s needed. Keep me up to date on what’s needed. More

GORDIE BOUCHER. VILLAGE FORD OF THIENSVILLE INSTALLED A NEW BATTERY IN OUR 2016 RED FORD FUSION. THE SAME DAY. OUR CAR WOULD .NOT START. THANK YOU . CAR IS WORK VILLAGE FORD OF THIENSVILLE INSTALLED A NEW BATTERY IN OUR 2016 RED FORD FUSION. THE SAME DAY. OUR CAR WOULD .NOT START. THANK YOU . CAR IS WORKING GOOD. More

Lots of attention, complementary rides to & from the service garage, clear descriptions of repairs & costs. service garage, clear descriptions of repairs & costs. More

The staff is extremely knowledgeable and always very cordial! They now have a service where they pick up my vehicle and return it when the service has been completed. That is so convenient! cordial! They now have a service where they pick up my vehicle and return it when the service has been completed. That is so convenient! More

Service meet our expectations and Tim explained and made sure we got in on the sale on the tires our car needed. sure we got in on the sale on the tires our car needed. More