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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
666 Reviews

666 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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November 18, 2021

Tim and his team are very friendly, informative, and efficient. Never worry about getting over-charged or sold services not needed. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you!

November 15, 2021

Everything was done that was requested. The communication was great and we recieved updates along the way. More

by TONY.MIGLIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review!

November 12, 2021

Employees were helpful, informative, went the extra mile to make sure all work on our vehicle was done correctly and in a timely manner. Also helped with the FordPass app which was much appreciated More

by SCHULTZSHEILA128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review!

November 12, 2021

Recall service work was done in record time! I thought it was going to take a half day, but was pleasantly surprised when it only took about an hour. More

by LLALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you!

November 11, 2021

Able to quickly schedule an appointment.Work was Able to quickly schedule an appointment. Work was completed well and in a timely fashion. More

by SOBRIEN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review!

Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the review!

November 10, 2021

Happy I purchased the extended warranty. The original warranty unfortunately expired 9-29-21. Thank you. Thank More

by WINTER53012
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review!

October 27, 2021

Happy with the oil change in my truck, the person at the reception was very friendly, everything was perfect. they made me feel very good. Thank you. More

by MASTERCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Nov 10, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind feedback!

October 22, 2021

Very satisfied with the service and quality of the repair. I would recommend the dealership More

by LFRAZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

October 15, 2021

People are generally friendly.Waiting area is quite small and they offer water, soda, or coffee More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
October 01, 2021

The best service. Tim is very knowledgeable and answers questions without having to ask any more. Great place to do business. More

by Pyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

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