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Gordie Boucher Village Ford of Thiensville - Service Center
Thiensville, WI
653 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center
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November 12, 2021
Recall service work was done in record time! I thought it was going to take a half day, but was pleasantly surprised when it only took about an hour. was going to take a half day, but was pleasantly surprised when it only took about an hour. More
by LLALLEY
Verified Customer
November 11, 2021
Able to quickly schedule an appointment.Work was Able to quickly schedule an appointment. Work was completed well and in a timely fashion. Able to quickly schedule an appointment. Work was completed well and in a timely fashion. More
by SOBRIEN6
Employees Worked With
November 10, 2021
Happy I purchased the extended warranty. The original warranty unfortunately expired 9-29-21. Thank you. Thank warranty unfortunately expired 9-29-21. Thank you. Thank More
by WINTER53012
October 27, 2021
Happy with the oil change in my truck, the person at the reception was very friendly, everything was perfect. they made me feel very good. Thank you. reception was very friendly, everything was perfect. they made me feel very good. Thank you. More
by MASTERCH0
October 22, 2021
Very satisfied with the service and quality of the repair. I would recommend the dealership repair. I would recommend the dealership More
by LFRAZIN
Employees Worked With
October 15, 2021
People are generally friendly.Waiting area is quite small and they offer water, soda, or coffee and they offer water, soda, or coffee More
by Mike B
October 01, 2021
The best service. Tim is very knowledgeable and answers questions without having to ask any more. Great place to do business. questions without having to ask any more. Great place to do business. More
by Pyron
September 20, 2021
Service done ahead of schedule. Fair price. Effortless at check in and cash-out. I always read the vehicle inspection report. at check in and cash-out. I always read the vehicle inspection report. More
by ALVOXAMP
September 16, 2021
I don't know if this is a new Auto Industry way of handling things or a dealership thing. But I have had some issues with my truck since I bought it new. Steering dives when you are at 45 MPH and abov handling things or a dealership thing. But I have had some issues with my truck since I bought it new. Steering dives when you are at 45 MPH and above and hit a bump. First time I brought the vehicle in, it came back from service as nothing wrong and could the service department could not recreate problem stated by customer. Problem got worse and I saw on Ford Pass there was a recall on my truck for,,, wait for it,,, Steering. Brought it up to their attention next time I was in again for steering issues and this time it got "fixed" Dampner was replaced. Now it is starting to do it again and they cannot recreate the issue. Other issue I am having is many times a week the engine is hard to start. In the last month it has failed twice to start when I turn the key. Again, brought up a couple times and failed to recreate issue. Seems like when the truck sits for a three or more days it has a hard time starting. Will look on web for probable causes and trouble shoot starting issues on my own. Can't do that for steering. Have seen online the steering issue is a design flaw and many are experiencing this. More
by KINGBATTLE
August 30, 2021
Your dealership is outstanding? Your employees are so friendly and helpful. Every department is awesome! Keep up the great work and customer service as it means a lot to me! friendly and helpful. Every department is awesome! Keep up the great work and customer service as it means a lot to me! More
by AMYZINGSHEIM41
