Gordie Boucher Village Ford of Thiensville - Service Center

I felt treated like a valued customer and a friend. I received quality work performed quickly. I received quality work performed quickly. More

Rick in the body shop was great to work with. Everything was handled flawlessly. Will definitely go to Rick again! Everything was handled flawlessly. Will definitely go to Rick again! More

There service dept is great and very helpful. Awesome team! Thanks for the great service. Awesome team! Thanks for the great service. More

Quick, organized, friendly, accommodating, and go the extra mile (e.g. taking care of recalls while you’re there). extra mile (e.g. taking care of recalls while you’re there). More

Great service department, fast, friendly, and helpful. Angela is great to work with and very helpful. Angela is great to work with and very helpful. More

Called for an oil change "works" appointment, got one in a few days, drop off car before service hours, got call before noon, ready to be picked up, went and got it. Hi, bye, drive off happy a few days, drop off car before service hours, got call before noon, ready to be picked up, went and got it. Hi, bye, drive off happy More

The sales and service teams are second to none. I got an awesome deal and follow up service on my mustang. I would recommend them to anyone. I got an awesome deal and follow up service on my mustang. I would recommend them to anyone. More

Easy to work with, very hospitable, fast reliable friendly service, gets to know you by name friendly service, gets to know you by name More

Prompt service. Scheduling the service was fast and easy. Friendly personal at the counter. Overall great service Scheduling the service was fast and easy. Friendly personal at the counter. Overall great service More

I went in for regular maintenance (The Works), and also a 'recall' on my 2014 Explorer. The process took about 2.5 hours - longer than I had hoped, but thet repairs included a rear alignment, so the time s 'recall' on my 2014 Explorer. The process took about 2.5 hours - longer than I had hoped, but thet repairs included a rear alignment, so the time spent was understandable. They did not have a driver available to take me home, so I spent my time taking walks to the post office and around town. Overall the staff is excellent and I'm pleased. Would be nice if they'd resume car washes (the reason for less than 5 stars), but again, no other disappointments. Angela is very helpful and kept me informed of what was going on. More