Gordie Boucher Village Ford of Thiensville - Service Center

I recently needed two of my vehicles serviced; one for a sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy em sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy email reminder from her. They performed the Works and diagnosed the sensor issue on the first vehicle. As the part was ordered, but would not be delivered until the next day, Angie suggested I swap vehicles so they could complete the recall inspection on the second vehicle. When Angie called to tell me the inspection was completed, I re-swapped the vehicles. They held the first vehicle overnight, completed the repair the next morning and then called to tell me it was completed. Angie, in this case, but Tim and service manager Kevin as well are always looking for ways to make things for convenient for me and my family. My family relies on their advice and "fix it right the first time" quality of service to keep our higher mileage vehicles safe and dependable on the road. Thanks, Angie. More

Excellent service, great selection of new Fords, fair prices, no pressure, would highly recommend. But American! prices, no pressure, would highly recommend. But American! More

Got me in quickly and all service completed in the same day. Excellent customer service day. Excellent customer service More

Your service department is always friendly and helpful. Work is promptly done with a competent staff. Work is promptly done with a competent staff. More

I stopped to see Tim in the service department because my car was making noise. He was able to get me in the next day, and all was good. Best service department in Wisconsin. car was making noise. He was able to get me in the next day, and all was good. Best service department in Wisconsin. More

Straight forward and honest! The team is always there to answer any questions I might have. The team is always there to answer any questions I might have. More

Service work and warranty work taken care of in a timely and professional manner thank you and professional manner thank you More

Everything worked the way it should, what's expected of a dealership. My only complaint is that the price seemed high for work done. dealership. My only complaint is that the price seemed high for work done. More

Love their service department. They always listen to my concerns and take me seriously. They explain everything they've done and are very friendly. They always listen to my concerns and take me seriously. They explain everything they've done and are very friendly. More

I felt treated like a valued customer and a friend. I received quality work performed quickly. I received quality work performed quickly. More