Gordie Boucher Village Ford of Thiensville - Service Center

Great service department. Very personable.. Kevin, Angie and Tim are why we come back for service. Very personable.. Kevin, Angie and Tim are why we come back for service. More

I had a few issues and they were so very assertive and professional. Friendly family like attitude. They truly. Are about their customers. It’s not just a place looking for a profit. professional. Friendly family like attitude. They truly. Are about their customers. It’s not just a place looking for a profit. More

At this service visit, like all my previous service visits, the service I received was prompt, accurate and pleasant. visits, the service I received was prompt, accurate and pleasant. More

Great service as always great staff great technicians would highly recommend the service department to all. would highly recommend the service department to all. More

Was warned service could be pretty expensive but trouble was located and so simple it was fixed for free. was located and so simple it was fixed for free. More

Gordie Boucher in Thiensville always try's to go the extra mile when servicing my car. Timely and courteous with all my appointments. extra mile when servicing my car. Timely and courteous with all my appointments. More

The service department staff is always professional, knowledgeable, and efficient with our vehicles. We really appreciate the customer service we receive. Kevin Ramthun , Angie Carr and Tim G. always knowledgeable, and efficient with our vehicles. We really appreciate the customer service we receive. Kevin Ramthun , Angie Carr and Tim G. always give us exceptional service. More

I have been getting service here for several years. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. I saved $6. But I would need 4 oil changes per year instead of 2. Not saving and wasting time and resources. The previous one to this they did not rotate the tires. More

I recently needed two of my vehicles serviced; one for a sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy em sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy email reminder from her. They performed the Works and diagnosed the sensor issue on the first vehicle. As the part was ordered, but would not be delivered until the next day, Angie suggested I swap vehicles so they could complete the recall inspection on the second vehicle. When Angie called to tell me the inspection was completed, I re-swapped the vehicles. They held the first vehicle overnight, completed the repair the next morning and then called to tell me it was completed. Angie, in this case, but Tim and service manager Kevin as well are always looking for ways to make things for convenient for me and my family. My family relies on their advice and "fix it right the first time" quality of service to keep our higher mileage vehicles safe and dependable on the road. Thanks, Angie. More

Excellent service, great selection of new Fords, fair prices, no pressure, would highly recommend. But American! prices, no pressure, would highly recommend. But American! More