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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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October 20, 2022

Everyone was helpful and the service was great. Everything was explained and done in a timely manner. More

by jeanraywrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Jean, Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad Angela was able to help, and we hope to see you again!

October 12, 2022

Boucher Village Ford’s service department and advisors are the best! They take such good care of us. Many thanks! More

by RFOSTERMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

September 07, 2022

Prompt. Service consultants know their stuff. Clean environment. Completion of service in timely fashion. Only complaint is they do not routinely wash cars w More

by CAMPYMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to submit a review. We are so glad our team could assist you with your service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to give me a call at your convenience. Michael Wemmer, Service Manager 262-242-1100

September 06, 2022

The service department worked diligently to resolve my problem Brian was easy to talk with More

by RUSS.ZEBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Russ, please let us know.

August 26, 2022

Close to my home and they made sure that my needs were taken care of. More

by SANDDDUBRAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Aug 29, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2022

Great service, helpful staff. Have been coming here for 8 plus years. Thank you for your quality care. More

by DKRMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 07, 2022

The service team at Gordie Boucher Village Ford is the best!! They really strive to make their customers happy! More

by BOBH4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 14, 2022

Very responsive and friendly staff and service. I highly recommend Boucher in Thiensville. Thank you! More

by BBRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the great feedback! We appreciate your business!

July 06, 2022

I've been working with this dealership for 14 years and I have been very happy with their service both selling and workmanship! Specifically Mark Ford sales and Rick in Body shop! All of the service group More

by DREZ512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford, Rick (body shop)
Jul 19, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Wow- thank you so much for this awesome review! Thank you for riding with us for 14 years! It is customers like you who make our job so gratifying! Please let us know if there is anything we can do for you in the future! Take care!

July 04, 2022

They kept me informed on the service of my truck and if anything extra was needed they would have a price . More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Awesome! Thank you for the great feedback!

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