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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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April 26, 2023

Service done in a timely fashion. Everyone was friendly and helpful. Explained tire service needed More

by CNEUBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon!

April 12, 2023

Went perfect with a Ford tailgate recall…Mike was great to work with, will be back for future service More

by JKPERKINS1395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wemmer
Apr 13, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville.

April 05, 2023

Tony worked with us to find a solution to fit our current needs and Alan was knowledgeable and helpful in going over the features of the new vehicle. Overall experience was very positive. More

by STEVE_VICKIE
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Stee, Thank you! Tony, Alan, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

April 03, 2023

Great staff that are knowledgeable and follow through. They had quick service and easy pickup More

by SIDEBIKE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike there service manager
Apr 04, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

March 29, 2023

Great customer service, very helpful, kept me notified of progress. A very pleasant experience in a world that seems to forget that customers are the reason businesses work. More

by BHARTLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2023

I received helpful service and support from the body shop even though my car was a total loss. More

by dlsclemens
Recommend Dealer
Yes
Employees Worked With
Anthony from the body shop
Mar 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2023

A really good experience. They sent a courtesy loaner car and performed the required service on my Lincoln. Simple stuff. An oil change and a software upgrade. But done very More

by WJM0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 28, 2023

Very smooth and calm transaction. Good communication with sales and finance department. O areal a great experience More

by SIDEBIKE1010
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Mar 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come!

February 21, 2023

They care about you and the service you receive after the sale. Mark Ford has been my salesman for a number of years. I buy all my cars from him. More

by DOMINICJCARINI
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Feb 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark always meets your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, Dominic, we look forward to having you as a valued customer for many years to come!

February 09, 2023

They were quick and efficient. Also the staff was very nice with great communication and updates More

by RNOTHEM.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as one of our valued customers for many more years to come!

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