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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
665 Reviews

665 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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July 25, 2023

I am confident the service of my car is performed with care. The staff is knowledgeable and friendly. More

by LOISGULAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon!

July 13, 2023

It was an absolute pleasure working with Tony Garbo while purchasing my new vehicle. He was very attentive to all my needs and very genuine in his recommendations. The entire process went very smoothly and h More

by ANGHAHN28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward A. Cathey
Jul 14, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks, Angela, for sharing about your experience with Tony here at Gordie Boucher Village Ford of Thiensville. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

July 11, 2023

Great associates service, sales, finance. Don't like the change that service writers must become cashiers, bad idea. When car is ready should go to cashier for payment. More

by TP2TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fisher , Mark Ford
Jul 12, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 06, 2023

Everything got fixed as it should be. I have no complaints about the service or the work done. More

by JEKASTENHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2023

The video of the service preformed was a first for me. Only question, is a test drive part of the service I received? My car had several additional miles on the odometer. More

by BILLSAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2023

What a great service. Picking up the car at work and dropping it back off was a fantasic idea. I would have service there again. More

by P.A.RAUSCH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

June 28, 2023

Service department is exceptional. Tim was very professional. I appreciated the video. Boucher is rocking More

by BAMABEPPY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear that Tim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2023

Fast and reliable service, friendly service center employees. Work explained via video, and also on paper More

by DKRMA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2023

I could not be more pleased with my service! They picked up my vehicle, fixed it and returned it to me. All while communicating with me in the process! More

by AHALLETT03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2023

Body shop work was well done! You supplied with a rental which was very convenient. No complaints! More

by JANDSSCHAEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angela met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come!

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