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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews
Call Service Center (262) 257-9649

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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July 11, 2023

Great associates service, sales, finance. Don't like the change that service writers must become cashiers, bad idea. When car is ready should go to cashier for payment. More

by TP2TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fisher , Mark Ford
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Jul 12, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 06, 2023

Everything got fixed as it should be. I have no complaints about the service or the work done. More

by JEKASTENHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2023

The video of the service preformed was a first for me. Only question, is a test drive part of the service I received? My car had several additional miles on the odometer. More

by BILLSAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2023

What a great service. Picking up the car at work and dropping it back off was a fantasic idea. I would have service there again. More

by P.A.RAUSCH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

June 28, 2023

Service department is exceptional. Tim was very professional. I appreciated the video. Boucher is rocking More

by BAMABEPPY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear that Tim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2023

Fast and reliable service, friendly service center employees. Work explained via video, and also on paper More

by DKRMA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2023

I could not be more pleased with my service! They picked up my vehicle, fixed it and returned it to me. All while communicating with me in the process! More

by AHALLETT03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2023

Body shop work was well done! You supplied with a rental which was very convenient. No complaints! More

by JANDSSCHAEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angela met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville, we look forward to having you as a valued customer for many years to come!

June 14, 2023

Service department came through again, and was able to find the issue and get me out the same morning. Angela and Tim are great to work with! More

by angjohnkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Report | Print
Jun 15, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Angela and Tim here at Gordie Boucher Village Ford of Thiensville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2023

Angie always goes the extra mile and is so accommodating when it comes to getting one of the three vehicles we bought from Mark Ford in for service. More

by JEFF.BANDURSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Report | Print
Jun 12, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Jeff, Thank you for your very kind review. Angela and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville.

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