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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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September 30, 2023

They sent me a video with explanation and what needed to be done. I needed a tire and they showed me the damage. More

by bspang1238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Great customer service. The inspection video is a nice addition. It gives the customer a peek at what was inspected. More

by PATTIESAVAGE53217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

It was timely seamless and very pleasant experience. Everyone I came in contact with was friendly and courteous . More

by MICHAELSULLIVA9600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Awesome service department, fast and efficient. Kept me updated through the whole process. A+ dealership More

by Hollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Alan, Tony, Tom and Hirak
September 27, 2023

Video of repair needed. . . Amazing. Work done well and in very short time. Impressed with workmanship and service. More

by goetzinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Always so friendly and helpful. Really enjoy the video that showed my vehicle and what might need to be looked at more next time. More

by csu2022@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Excellent service Great video to watch Nice waiting area Friendly staff Clean facility Easy to access More

by ekb418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I was pleased with the service work and warranty recall work that was done for me. More

by bonnilake-re
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Friendly and supportive people who care about the customer. The only thing missing is the car wash. I use to get that at one one their other stores bummer More

by RFGEILFUSS
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Car was in for a door lock repair, 9th time for the whole car, 3rd time for this door. Warranty was 4 months over and was charged full price. They were kind enough to give a 10% discount and drop car off. More

by Jason Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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