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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
665 Reviews
Call Service Center (262) 257-9649

665 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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October 23, 2023

Fantastic customer service and follow through. I appreciate the service department’s attention to detail and their focus on quality. More

by amosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 22, 2023

The service was done promptly and it liked that they sent me a video of the work they were doing it was really great More

by SSCHMIDT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 22, 2023

Wish I would have gone there sooner! They are exceptional with customer care. Will buy next vehicle from them More

by lizardprincess9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 20, 2023

Service was performed earlier than expected. Tim is a pleasant person to deal with. Checkup was thorough More

by rickbelanger
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2023

Efficient. Friendly. Knowledgeable. Highly recommended dealer! The people at this dealership make the difference. I have had multiple greasy, consistent experie More

by montyshaw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2023

Mark ford was great to deal with,very detailed as usual. Great guy.The finance guy was very nice. More

by ADV_AUTO_SVC
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Report | Print
Oct 26, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

Oct 26, 2023 -

ADV_AUTO_SVC responded

Always a pleasure.

October 18, 2023

Knowledgeable service rep did a great job communicating the issue and the repair necessary. Good communication. More

by Jspsailstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2023

Easy to work with easy to schedule. Addressed concerns promptly. I would go back And use their service More

by Katie.Schmidt
Recommend Dealer
Yes
Employees Worked With
Tim, Steve young and Hilman
Report | Print
Oct 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Katie, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

October 17, 2023

They did a great job and on time. Tony Harbo is outstanding to work with and we had a great loaner. More

by Lincoln Farmer
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
Report | Print
Oct 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks Lincoln for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 17, 2023

People in the Service Department are friendly and very helpful. I like taking my car in for service at Gordie Boucher Ford of Thiensville. More

by tjmushel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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