Gordie Boucher Village Ford of Thiensville - Service Center

Timely service with pick up and return. Provided recommended follow up. Very responsive. Well done. Provided recommended follow up. Very responsive. Well done. More

Excellent, friendly staff. I have my vehicle serviced here, and have always felt welcome. Highly recommend. I have my vehicle serviced here, and have always felt welcome. Highly recommend. More

I come to Boucher village Ford for the people and the service. Angela is always professional and does the very best she can for me every time I come for service. I also enjoy working with Marc Ford when service. Angela is always professional and does the very best she can for me every time I come for service. I also enjoy working with Marc Ford when it comes time for a new vehicle. He does a great job. More

Understaffed, waited over 2 years to have recalled fix available. Would not return to this dealership for service. available. Would not return to this dealership for service. More

I think the auto techs are great and I really enjoy working with Angie. Angie always listens to me describe my service issues and she recommends appropriate service. My car is always repaired correct working with Angie. Angie always listens to me describe my service issues and she recommends appropriate service. My car is always repaired correctly. My issue is with the service manager, Mike. He is rude and unprofessional. At my last service visit - he made some wild accusations about my intentions for not paying for my services and made unreasonable threats for undoing the work that was done to my car. He also harassed my family and me all day by calling and leaving very rude emails knowing that I was in a work meeting all day and wouldn’t be able to respond until late in the afternoon. This experience unfortunately will force me to take my business elsewhere in the future. I’ve noticed online that others have had similar experiences with Mike - that’s a shame since this service department otherwise very good. More

From the sales people ,the office ,the service dept reps and machanics have all always been A1 to us and machanics have all always been A1 to us More

They got us in for new tires very quickly. They also completed the service in a timely manner. Great job! They also completed the service in a timely manner. Great job! More

Gordie Boucher was great! Buying my car was a smooth process and everyone in sales was so kind to me! Later I noticed the car was out of alignment, but the got me in quickly a Buying my car was a smooth process and everyone in sales was so kind to me! Later I noticed the car was out of alignment, but the got me in quickly and service was great. I highly recommend them! More