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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews
Call Service Center (262) 257-9649

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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November 04, 2023

Great service and friendly staff! Thanks for keeping my Ford Escape in great condition and top shape More

by ARIASVANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
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Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

November 04, 2023

The staff at GBF were very helpful with taking me through t the process of purchasing my leased car. My family has purchased cars from this dealership for over 20 years. We use the deal I ship for tires, mai More

by WSABINASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

November 04, 2023

Took my car there for major service. They got it all done under warranty work in a timely matter. The car now shifts better than when I bought it More

by Tyler Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wemmer
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Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Tyler, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 04, 2023

Tim in the service department and Nic the technician are very good at their job. I dont even question when they are handling a situation for me on my F-150. More

by A.PAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Report | Print
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Tim was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2023

I came because of Tony Garbo, I was loyal customer of the Racine Garbo family More

by Jack Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Jack, thanks for highlighting some of our staff who helped make this such a great experience! We appreciate your loyalty to our dealership and look forward to seeing you next time!

Nov 08, 2023 -

Jack Simpson responded

You can use what I said.

November 02, 2023

Great service and friendly team throughout each department. I appreciate the availability of a driver to get me to and from office during the week. More

by JEFFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

Very professional and extremely helpful. Ordered additional parts for to replace a second cencer for the mirror More

by convertsedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 01, 2023

This Ford dealer is a friendly small town dealership where you are treated kindly. A pleasure to work with. More

by karenlbersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Nov 03, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

November 01, 2023

Great customer service the dealership did a great job in fixing my recall on my Ford Escape I love the service and I will be back for all my niece at the Ford dealership More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Betty responded

There Grewt

October 29, 2023

We Always experience fast friendly service! Customer satisfaction seems to be their priority and it shows. More

by JBSHIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Report | Print
Nov 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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