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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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November 23, 2023

Great service and exceptional employees of Dealership! Will be back in the future for service! More

by 2sscott0
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Nov 24, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

November 22, 2023

Very polite and efficient great service comfortable waiting area very knowledgeable Would definitely recommend to friends More

by Patty_olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 22, 2023

My 2015 fusion hybrid needed an oil change, and I mentioned a slight abnormal sound I occasionally heard. Within a few minutes a technician was riding with me on the road. He determined that I just More

by JHAYDEN707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2023

They are very friendly here. Did not have to wait long at all. Will definitely come back for service. More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dar, thank you for your kind review; we are happy to pass along your comments to the team! We can't wait to see you again, have a great day.

November 20, 2023

From the time to set up appointment and waiting for the oil change was a smooth process. I am satisfied with the services they provided. More

by HNTGLABRTRVRDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2023

Very interactive with clients. Let me know what's going on with my vehicle. Nice More

by HERBKWEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2023

Great customer service and communication at the front desk. Down on the service technician. A little stumped as my rear blinker was not working and flashing quickly after I picked it up. I tried to j More

by jtkrueger23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate you taking the time to leave us this feedback. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

November 19, 2023

Angela was amazing. She took care of everything in a professional and personal way. Needed extra work done and she made sure we were covered. It's great having Gordie Bu More

by LK Mequon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Angela! We will be sure to share your kind words with her! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2023

I was treated professionally and the service was done in a timely manner. Overall good experience. More

by Olsonjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2023

They were very professional, provided very quick responses, and felt they were very fair on price. More

by jraiten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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