Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews
Call Service Center (262) 257-9649

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

Sort by
November 29, 2023

It was the Best Experience I have ever had with a Dealership. Everyone was very Friendly. The person that came and picked up and Dropped off our Vehicle was Very Professional.. More

by Santagig122
Recommend Dealer
Yes
Report | Print
Dec 01, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2023

Very kind and courteous. Took time with me when I got there. I didn’t have to wait long for the service to be completed. More

by judy_blazek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2023

On time pleasent informative and professional The video explanation was somewhat helpful . Had a nice chat about electric vehicles. Was nice to talk to folks in person and without facial coverings More

by Tronhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

November 27, 2023

Communication could be better. I called to see what was happening and talk to a guy who was really snappy not real nice. The man that picked up my car was very very nice. More

by JIMMODER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike head of service
Report | Print
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

November 26, 2023

Good job on repair. Friendly and helpful staff. Nice perk for pick up and return of car. More

by JOANTUTTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're glad to hear you found our staff was so helpful! We can't wait to see you again, have a great day.

November 25, 2023

Always fast, friendly service. Tim knows me and my car which makes it even better. More

by LURAGERHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello, our satisfaction is important to us, so we want to sincerely thank you for choosing Gordie Boucher Ford of Thiensville and we hope to see you again soon!

November 25, 2023

excellent price and service. why do you want 15 words. a waste of my time More

by CHRIS@DOLLARSATWORK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2023

I have purchased and serviced several vehicles from the Boucher Thiensville team. I know them all by name, they are like a family to me. Would recommend to all considering a new Ford vehicle. More

by EJSCHUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2023

Most recently had work done in the body shop. Steve was wonderful and all the work was done on time and to perfection. More

by davidjon.brenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Body Shop
Report | Print
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Steve was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 24, 2023

Excellent. Always friendly and willing to go above and beyond. Would recommend them to any Ford owner. More

by M.L.WEMMER
Recommend Dealer
Yes
Employees Worked With
Tim G, Angie C, and Mike
Report | Print
Nov 28, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

1
...
21
22
23
...
66