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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
652 Reviews

652 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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October 23, 2024

Tim was great, I enjoyed my experience at the dealer for service, definitely I’ll come back for my regular oil changes. Thank you guys More

by Charlymty81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Gordie Boucher Village Ford of Thiensville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim and the team met your expectations. Thank you for choosing Gordie Boucher Village Ford of Thiensville! Mike Wemmer Service Manager 262-242-1100

October 21, 2024

Angela is great, very personal, very helpful, and lets me know what's going on with my car or truck. She is asset to your company. More

by RLWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angela and our team, and we look forward to working with you again. Mike Wemmer Service Manager 262-242-1100

October 18, 2024

These guys try to help you no matter what . I’ve been going to Gordie Boucher first in the falls for 20 yrs. Live them over there!! Then I moved to mequon snd bought a car in Theinsville at tha More

by PBAIRD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hirak Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Knope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wisner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your kind feedback. We sincerely value your business and look forward to serving you again! Mike Wemmer Service Manager 262-242-1100

October 16, 2024

Great service department. They were helpful, friendly and went out of their way for me. I would definitely recommend them. More

by d.d.kendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Wemmer Service Manager 262-242-1100

October 14, 2024

I am VERY happy with the efficient and good repair to my car, Excellent, reassuring communication from Boucher after my car left there by tow truck, expedient securing of needed parts and repair. Temporar More

by JWCUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Village Ford of Thiensville to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Wemmer Service Manager 262-242-1100

October 09, 2024

I experienced a professional crew who took care of my needs and promptly provided the necessary services More

by DANIELBOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review, Daniel. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Wemmer Service Manager 262-242-1100

September 13, 2024

The salesman and his manager were great to work with. They both reached out numerous times to keep us informed and were very helpful. More

by WINEGUY542000
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keoni Gurske-Hansen
Sep 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Village Ford of Thiensville. Mike Wemmer Service Manager 262-242-1100

September 07, 2024

Friendly did a great job finished on time within estimate. I recommend them to all More

by MARK@BURRALLASSOCIATES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much, Mark, for your kind words, and for taking the time to leave us this wonderful feedback! Mike Wemmer Service Manager 262-242-1100

August 23, 2024

Worked with Tim Gallitz many times---always gave me the best and more efficient ways to get things done More

by clydeae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Gordie Boucher Village Ford of Thiensville responded

It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Village Ford of Thiensville! Mike Wemmer Service Manager 262-242-1100

August 23, 2024

Last time our car was at Dealer was for warranty work, replacing driver's front door. The body shop did a great job, on time, and courteous. The paint job was fantastic, blending with back door and fende More

by TP2TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All body shop employees , Arthur Joy
Aug 24, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon! Mike Wemmer Service Manager 262-242-1100

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