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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 11, 2024

They picked up my They picked up my car to check why the navigation screen was freezing up. They could not find a reason. More

by mpkroes
Recommend Dealer
No
Employees Worked With
. I worked with Tony Garbo. He was fine. I was hoping for a better outcome to the issue I had with my Lincoln Nautilus screen.
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is disappointing for us to hear that your experience was anything less than great. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

January 11, 2024

Great service and team. Will be back. Thanks Michael! Michael and team we very helpful More

by mjd2386
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 11, 2024

They are always friendly and go above and beyond That is all there is to say More

by M.L.WEMMER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!

January 11, 2024

My experiences have always been excellent. This last time I went in with a problem that was not solved. There were a lot of things that were done. They were done very well, but the one thing t More

by Jeffhuff0
Recommend Dealer
No
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Jeff, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

January 11, 2024

Steve was awesome! He had great communication and followed up with me throughout the process of getting my car fixed. More

by jono8706
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Steve was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 11, 2024

Great experience. Unlike big auto dealers, you are treated like a person, not a number. More

by mwasik
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 11, 2024

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by TLB9615
Recommend Dealer
Yes
Employees Worked With
Mark Ford
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for the 5-star rating! If you have any further questions, please don't hesitate to reach out!

January 11, 2024

Excellent customer service I've only experienced excellent customer service. I purchased my last 3 vehicles from Mark and have most my service scheduled at Gordie and they are thorough and consisten More

by CBACH02
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

January 11, 2024

Very low pressure sales, all questions answered, and very easy going. Mark was very knowledgeable More

by Duguy33
Recommend Dealer
Yes
Employees Worked With
Mark ford
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Mark was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2024

The service was convenient and complete. The service of my Lincoln was both convenient and complete. I will continue using this dealership. More

by ericolesen
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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