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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
661 Reviews
Call Service Center (262) 257-9649

661 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 12, 2024

Quick easy and affordable The service was very good, and I was impressed with the overall experience More

by Bluegreenstar
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 12, 2024

Good communication but they NEVER EVER have the parts in stock. I'm tired of my repairs taking 2 visits More

by Brianforsythe
Recommend Dealer
Yes
Employees Worked With
Angela Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

January 12, 2024

Great It was a great experience. People were helpful and work was done very well. More

by karenberger4141
Recommend Dealer
Yes
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 12, 2024

Pleasant experience. Had to come back but took care of truck right away. I will be back. More

by Leewowen
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

January 12, 2024

Great service Great service for my vehicle. Outstanding customer service. Very amendable to my needs More

by Sandyhuff02
Recommend Dealer
Yes
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Professional and knowledgeable I felt I could trust the work being done. It was nice to be treated with such courtesy. More

by Bughs333
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2024

They were very kind and communicative when it came to discussing my car. They clearly explained the issues and solutions and answered all my questions More

by anamortiz25
Recommend Dealer
Yes
Employees Worked With
Mike and Gary and Angie
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Had my car in because it was running rough And it was put on the machine to diagnose the problem More

by DKRMA
Recommend Dealer
No
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dkrma, we appreciate you taking the time to leave us this feedback. Your low star-rating has us concerned that there was something more we could have done to make your experience better. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 12, 2024

Very efficient and timely. Valet service very helpful. Liked that a video of car condition was shared. More

by sueduver
Recommend Dealer
Yes
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 12, 2024

I was taken in immediately and the service was excellent and timely. That's about it. More

by sisaacson401
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Jan 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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