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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
653 Reviews
Call Service Center (262) 257-9649

653 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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February 22, 2024

I had a great experience. Everyone was extremely friendly and helpful. Would definitely recommend your services to everyone More

by danlesliedl
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Feb 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 21, 2024

Pick-up process is great. The service strategy is poor for Ford. Multiple visits to resolve issues is very bothersome More

by TODDMBROWN
Recommend Dealer
Yes
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Feb 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Todd, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

February 20, 2024

Had an oil change was done quickly Will come back for next service appointment gladly More

by Mswolff71
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 21, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

February 15, 2024

Excellent service experience from drop off, to informative video, discussion of repairs, and picking up after service was completed. More

by smithrh2
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Smith, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

February 15, 2024

Lightening fast! And I didn't have an appointment. Great value. Tim was very accommodating. Like I had been coming there for years and it was only my 2nd visit. More

by roger.retzlaff
Recommend Dealer
Yes
Employees Worked With
The service manager (I think), Tim.
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Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Roger, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

February 15, 2024

Good service It was good service. Friendly. Prompt. Vehicle was left clean. Pick up was smooth and easy. More

by CALBERT3
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! If you're ever in need of more help, please let us know!

February 15, 2024

Reliable and honest They are easy to work with and also I do not like being dictated to by this review system telling me how many words I have to use. More

by YUTORIAKITAS
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 16, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 11, 2024

Issue was explained extremely well. Car fixed quickly. I appreciated having the issue with the front tire explained to me in detail. More

by tjmushel
Recommend Dealer
Yes
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Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 10, 2024

I was completely satisfied with the service I received I will be back to have service done on my F350 More

by Stevecarmody
Recommend Dealer
Yes
Employees Worked With
Tim at service but it started with Eric in parts
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Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Steve, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 10, 2024

Quick and efficient Everyone was friendly and quick. Didn't have to wait more than a hour More

by Lauriefleagle
Recommend Dealer
Yes
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Feb 15, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Laurie, it is great to hear everything was done quickly and to your satisfaction! Thank you again for leaving us this response!

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