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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
660 Reviews
Call Service Center (262) 257-9649

660 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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March 01, 2024

In and out quickly, everything running smoothly Staff is very helpful and pleasant to work with. More

by ANN14
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future.

March 01, 2024

In and out quickly, everything running smoothly Staff is very helpful and pleasant to work with. More

by ANN14
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

March 01, 2024

No follow up on an issue I had It took them three months to fix an interior panel problem More

by MLVOEKS
Recommend Dealer
Yes
Employees Worked With
Mark Ford
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Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

March 01, 2024

Great services,right on time,great experience,this will be my only mecanic.thank you Love this place very efficient.thank you More

by 1492alessandro
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2024

Effortless. Good service. My vehicle was ready much sooner than expected. Check in and out was quick and easy. More

by Rneal48
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Feb 29, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

February 25, 2024

Excellent experience, customer service was great and I love the follow up videos Friendly environment More

by Leronica.shaw
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Report | Print
Feb 26, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Leronica, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 24, 2024

Thorough, very pleasant, and great. I would recommend this dealership highly. I always have a great experience. More

by APERINA
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Report | Print
Feb 26, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Aperina, thank you for sharing your amazing experience. Thanks again for the recommendation, and have an amazing day!

February 22, 2024

I had a great experience. Everyone was extremely friendly and helpful. Would definitely recommend your services to everyone More

by danlesliedl
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 21, 2024

Pick-up process is great. The service strategy is poor for Ford. Multiple visits to resolve issues is very bothersome More

by TODDMBROWN
Recommend Dealer
Yes
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Feb 22, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Todd, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Mike Wemmer, at 262-242-1100 so that we can make this right.

February 20, 2024

Had an oil change was done quickly Will come back for next service appointment gladly More

by Mswolff71
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 21, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

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