Back

Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
675 Reviews

675 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

Sort by
February 18, 2025

I really appreciate the communication throughout the process. The delivery service was very convenient. I’m a huge fan of Gordon Boucher Thiensville! More

by Jim in Mequon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jim, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Village Ford of Thiensville. We look forward to having you as one of our valued customers for many more years to come! Mike Wemmer Service Manager 262-242-1100

February 16, 2025

This will be my repair facility going forward. They got me in the next day when 2 other Dealerships couldn’t get me for a week & the other said 11 days. They kept me in the loop & completed the wo More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Mike Wemmer Service Manager 262-242-1100

February 13, 2025

Service was fast! I like the videos the mechanic sends you about your car. Staff was nice and friendly. More

by lros1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear Tim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Wemmer Service Manager 262-242-1100

February 11, 2025

Angela Carr was wonderful. My car was fixed fast. They offered a shuttle service, which was greatly appreciated More

by tjmushel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear Angela and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Wemmer Service Manager 262-242-1100

February 04, 2025

The technician who came to my house was competent and efficient. The new battery is great. More

by daganaway68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Feb 04, 2025 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Wemmer Service Manager 262-242-1100

January 27, 2025

The work took longer than expected. The person needed called in the day of appointment. More

by Lanthierdavid31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, David, and we hope to see you again! Mike Wemmer Service Manager 262-242-1100

January 23, 2025

The customer service is excellent in the service department. Very friendly knowledgeable people always willing to help! More

by DSCHMIDT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon! Mike Wemmer Service Manager 262-242-1100

January 18, 2025

Gordy Boucher services did a great job fixing my fender bender. Tim was a wealth of knowledge and gave me a good education on the insurance world and got me a fair settlement. They were also very smart to More

by Brshully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pattin
Jan 19, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind words for Tim and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mike Wemmer Service Manager 262-242-1100

January 16, 2025

The tech Josh went above and beyond to diagnose and test the repair of my 21 MME. I am beyond pleased with his attention to detail and his thorough approach to my repair. He was great! More

by Eric B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jan 17, 2025 -

Gordie Boucher Village Ford of Thiensville responded

Eric, Thank you for taking the time to share your thoughts on working with Josh and our team. We're glad to hear we delivered such a great experience! Mike Wemmer Service Manager 262-242-1100

January 12, 2025

Angela kept me informed about the situation. Boucher was able to get the part and fix my vehicle the next day. Very happy with the experience. More

by ryan.rieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ryan, and look forward to your next visit. Mike Wemmer Service Manager 262-242-1100

1
...