Gordie Boucher Village Ford of Thiensville

I love this dealership! I have bought all of my cars from here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! More

The staff at Gordie Boucher has always been very helpful and kind in assisting me. I have always know that I will get good service at all times at Boucher. and kind in assisting me. I have always know that I will get good service at all times at Boucher. More

Tim seems to have correctly diagnosed the source of a modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the iss modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the issue has been fully resolved. Tim has always given us straight advice on what repairs are needed, or not needed, to solve service issues. He also makes sure any relevant coupons, or discounts are applied to our invoice without our even asking. That is very much appreciated. In this case, although not an inexpensive repair, we should be able to get plenty of additional miles and years out of the vehicle. I rely on Tim, Angie and Service Manager Kevin to keep my family's vehicles in safe and dependable condition. They have certainly earned our trust and confidence over the years. More

We were told that our truck had SYNC 4 but it does not. It only has 3.4 and does not even include climate control in a $54,000 vehicle. All of our less expensive Ford's had climate control with our SYNC. W It only has 3.4 and does not even include climate control in a $54,000 vehicle. All of our less expensive Ford's had climate control with our SYNC. We have been very unhappy with Ford Pass as we still have not received our rewards and it has not been working. Ford Technical Support has not been helpful and has not been able to correct our problems with Ford Pass and location services as this is not working either. We contacted Mark and he said that only the more expensive trucks have the Climate control but we have been reading on-line Ford forums that this is a software glitch with the 3.4. We're very unhappy and have been getting a lot of mixed messages. Gary and Gail Harvancik More

Always a very friendly and very professional and trying to help. ( i don't have twenty five words to write in this review) :) thank you to help. ( i don't have twenty five words to write in this review) :) thank you More

I had waited waited 3 weeks for tires to come from Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of i Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of it the tires were $50 dollars less at Boucher. Very pleased with there service. More

Great car buying experience! Mark Ford gave us all the time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very hap time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very happy with our SUV and definitely recommend Boucher For to anyone looking for a good deal and great service! More

Always a very friendly atmosphere. Service technicians go out of their way to help you. Good explanation of service done and advice for work needed out of their way to help you. Good explanation of service done and advice for work needed More

Third Expedition I bought from GB Village Ford, and 6th vehicle we've bought from the Boucher Group. First class service every time. They always take care of us through the entire buying process. Bouche vehicle we've bought from the Boucher Group. First class service every time. They always take care of us through the entire buying process. Boucher is our go-to name when buying a car. More

Service Department is just outstanding. You achieve this by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. More