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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
847 Reviews

847 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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July 06, 2020

Service Department rating Great Service, mechanics, and sales staff. Always going above and beyond expectations. Last minute appointment was schedule into an accommodating time More

by JANUSZKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen, Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the 5-star review!

July 03, 2020

My tire had a leak and they fixed it! yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada! More

by IRISHFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review!

July 02, 2020

Came in for an oil change and tire rotation. I was promptly greeted by your courteous staff. And within an hour I was on my way. More

by mobyrick55
Recommend Dealer
Yes
Employees Worked With
Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for the review! We hope to see you again!

July 02, 2020

Week Air-conditioning My Air-conditioning was great at first but then it start getting less and less cool, I got it in to Gordie Boucher Lincoln and they took care of it ri More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Jacobsen
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Steve - we appreciate the review!

July 01, 2020

Excellent Service was excellent as usual. Gus Hollo always does a great job and goes beyond expectations. I would and do recommend Boucher frequently based on m More

by PKINDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

June 29, 2020

One of the best dealerships I have ever gotten work / oil change from! Normal I would go else where as my car is out of warranty but keep coming back because of the service department and there team. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the awesome review, Chuck!

June 29, 2020

Brian does a great job! I like working with Brian. I feel he is honest and looks after my best interest. I had issues with the drive of my Explorer Transit 150. After new tir More

by MSCHUSTER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

June 27, 2020

Great The Boucher Service Department has been taking care of my cars for a long time. I have always been treated very well. Kent is super. More

by AND0058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Kent Jacobsen
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate the positive review!

June 27, 2020

good service Staff was friendly and did thorough job. Impressed with their efforts and care they took with my car. Everyone was dedicated to providing excellent More

by jfrnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Aug 24, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the great review!

June 26, 2020

It was a 2 hour oil change. Not good Dawn keep me informed which was great. We come from Mequon for the oil change cause it is free. Otherwise we would go somewhere closer. More

by KARILITZ
Recommend Dealer
No
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the feedback. We are very sorry your vehicle's oil change took longer than expected. Please reach out to our Service Manager, Michael Schulz, at 265-255-9010, if you would like to discuss this further. We hope to see you again in the future.

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