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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
750 Reviews

750 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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March 16, 2020

Scheduled routine car check-up Car was processed in a timely manner. Brian, Service Staff and Office Staff were friendly, knowledgeable and professional...as always. Check-up reveal More

by PETEWG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Gordie Boucher Lincoln of West Allis responded

Pete, we are glad our entire staff was professional and friendly throughout your visit with us! Please reach out if there is anything else we can do for you!

March 12, 2020

Great service as usual.Dawn is a caring knowledgeable service person i can trust to take care of my Lincoln.Will continue Gordie Boucher service. More

by HAU98CFRJH
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck Matic
Mar 17, 2020 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your business!

March 11, 2020

Was lied to from salesman about some things and don’t want to purchase any more vehicles.Services department still has a 4-rating Thanks More

by RABEL0
Recommend Dealer
No
Employees Worked With
Kifah Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Mar 12, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are very sorry to hear you had a negative experience here at Boucher. We would like to rectify the situation and make things right, but unfortunately, we are unable to find your name in our system. When you have the opportunity, please contact us at 414-327-6000 so we can discuss this further. We hope to hear from you soon.

March 11, 2020

Very good Very pleased with the people I have dealt with.clpean facility and Pleasant people. Have recommend this dealer to others which became car purchasers More

by 5ZS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

March 05, 2020

Black Label How is it that everytime my MKZ is in for a oil change the car smells of burning oil for a week or so? Is the oil filter in a position that it leaks More

by andrewscott0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Mar 05, 2020 -

Gordie Boucher Lincoln of West Allis responded

Andrew, when you have the opportunity, please contact our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further. We hope to resolve this issue to your satisfaction as soon as possible.

March 03, 2020

Always get great service here. The staff is friendly, fast and knowledgeable. the service department has always taken great care of my truck and have never tried to over sell me. More

by AKBRI907
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Gordie Boucher Lincoln of West Allis responded

We love to hear about happy customers like you! Please let us know if there is anything else we can do for you!

February 27, 2020

I been customer at this location for more than 15 years all my cars and service They are the best Kifah Barakat sales Bryan at Service Thank you More

by SABULUGHOD
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Vega
Feb 27, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are so appreciative of your continued loyalty and business! Thanks for choosing Boucher and we look forward to your next visit!

February 26, 2020

Excellent customer service. Shop and waiting area always maintained and clean. You are always greeted with a warm welcome from all staff and service members. More

by MJMJAM79
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are glad we are able to provide you with a comfortable visit and excellent service!

February 25, 2020

This team goes above and beyond. They are on time and efficient. A very good crew! And they always remember my name. Thanks Team Boucher! More

by Dan Z
Recommend Dealer
Yes
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen, Rich Czebotar
Feb 25, 2020 -

Gordie Boucher Lincoln of West Allis responded

It's our pleasure, Dan! We look forward to your next visit!

February 20, 2020

Excellent service I received excellent and fast service for maintenance on my car. Everybody was very friendly and helpful. Waiting area is clean and has nice refreshme More

by SASSYSUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled we were able to provide you with excellent service, Susy!

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