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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
847 Reviews

847 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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November 24, 2023

I just went in for routine maintenance. I do not have any possible complaints at this time. More

by coachwallack
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Nov 28, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2023

I've had nothing but wonderful experiences at this dealership. I've never had to wait long for whatever service I was there for, and they're very good about keeping me updated with what's going on w More

by cleanitAmy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi, Izayah Martinez
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2023

Despite the disruption from the construction, Randi and the team took care of my service requirements in the time frame promised. More

by RONTYK
Recommend Dealer
Yes
Employees Worked With
Randi
Nov 24, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're so glad you enjoyed working with Randi and the team! We will be sure to share your kind words with them! Please let us know if we can ever help you in the future.

November 22, 2023

Good communication; prompt service; anticipated some potential issues and have a plan to address; very professional! More

by CraigFMartell
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

November 17, 2023

service is very good very professional very convince highly recommend this place thank you very much More

by lynwang12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

November 15, 2023

Service was great. Randi was very helpful. The Mercury Sable running well. Randi requested that the car needs new tires and a wheel alignment, but we more info on the c More

by ajb145
Recommend Dealer
Yes
Employees Worked With
Randi
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

November 14, 2023

Rainy-day. Dealership restoration in progress. Any and all problems encountered (start-to-finish) were handled with grace and efficiency. More

by MESSENGER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 13, 2023

Well I waited for my oil change a brake hose recall was completed as well. When I went to pull out on Highway 100 and leave I had absolutely no breaks they went straight to the floor. When I came back to s More

by Ctravolta
Recommend Dealer
No
Employees Worked With
Did not talk to any service employee was in trailer waiting
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

November 13, 2023

I am always pleased with the service I receive at Gordie Boucher Lincoln. They keep,me informed while waiting. More

by MHOLMES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Nov 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Dawn is Excellent, Professional, Reliable, returns text/calls right away. I appreciate her expertise. The video that was sent to me concerning my cars repair needs was perfect More

by RABEVENUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

We are glad that Dawn was able to provide you with such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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