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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.7
847 Reviews

847 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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February 20, 2024

I used the valet service which was nice. However my tire pressures were not adjusted with the tire rotation which was disappointing. More

by Agerholm918
Recommend Dealer
Yes
Employees Worked With
I believe Randy
Feb 21, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out! We're always happy to help!

February 16, 2024

Fantastic customer service. The staff consistently seeks opportunities to assist in any way possible. Service team completed the repairs early so I was able to get my car back s More

by AM.HARTY
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Feb 19, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

February 14, 2024

My scheduled work was completed in a timely manner A little more just 6 more words More

by Kellumandrew
Recommend Dealer
Yes
Feb 15, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Andrew, we're glad everything was completed quickly and to your satisfaction! Please let us know if we can ever help you in the future.

February 13, 2024

They always do a good job even working around the construction. The coffee selection was poor More

by CARLWEG
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Feb 15, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Carl, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2024

Ebby and Dawn were very friendly and professional. They were very thorough in explaining my options and very kind when working through what my car needed. More

by SHANNONACHTER
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Feb 15, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Shannon, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

February 08, 2024

All right ? ? We're very impressed with your customer service. Keep up the good work. See you next time! More

by lskillberg
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Feb 09, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. If you're ever in need of more help, please let us know!

February 07, 2024

Brian was excellent to work with! His care and service for me was exceptional. I appreciated the time he gave me explaining everything and making me comfortable. Outstanding job! More

by EWJJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're so glad you enjoyed working with Brian! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

February 06, 2024

Dawn took excellent care of me. They drove me home but James the next day was supposed to pick me up and he did not. Although Dawn gave him the piece of paper first thing in the mor More

by SASSYSUSY
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Feb 07, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

February 06, 2024

Very friendly, very helpful and polite. Everyone was very professional and kept me informed of what was going on. More

by KETTERS
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mattison
Feb 07, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 07, 2024 -

KETTERS responded

I look forward to doing business Gordie Boucher again!

February 04, 2024

They were very kind and set me up with a loaner while my car was having maintenance. I appreciated the call from the mechanic before and after the work was done on my car. Everyone was very helpful and frie More

by Ninabuenrostro
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Feb 05, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gordie Boucher Lincoln!

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