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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,108 Reviews
Call Service Center (262) 415-2436

1,108 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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February 27, 2025

Robert was very helpful from getting my appointment scheduled, knowing I was waiting for my car and got me out in a timely manner. He also help set up my next appointment. I will continue to work with More

by PJG0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in service area
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Feb 27, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Pam: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 26, 2025

I had my car towed in for service earlier this month after an ice accident. Angelo was in regular contact with me providing updates on the repair process. after some hurdles with the insurance adjusters More

by gjspanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

February 26, 2025

Quick and efficient service. Even upgraded a vehicle recall I did not know about.thanks More

by JKISER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

February 22, 2025

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Wilcox in parts dept
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Feb 23, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Tim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 19, 2025

Everything went well as expected with Boucher and the rest of the team great work More

by RAASMONDY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 14, 2025

It was good there service was fine a bit expensive but other than that it was good More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
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Feb 14, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Anthony, for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

February 11, 2025

Quick service, did not give up when technician did not hear the noise I had come in for. More

by rlraymond8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. Robert and our team appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

February 10, 2025

Always get great service. Errick is definitely an asset to Gordie Boucher. His awesome personality is appreciated. More

by JOELBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy Errick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

February 09, 2025

Service is always awesome. Erik is very personable and a pleasure to deal with him. More

by JOELBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Joel, for your excellent review! We are so glad that Errick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

February 09, 2025

Always a pleasure doing business with Robert, always accommodating when I need a ride to or from, Robert is very focused on customer service! Will continue to recommend Gordie Boucher. More

by CHERYLLEELEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe was salesman when purchased last car, he was wonderful!
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Feb 10, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

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