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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,542 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,543 reviews

November 22, 2024

I was having an issue with the intelligent access locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointme More

by ltbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
November 19, 2024

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b More

by Mike.hutchison1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chuck and our team. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

November 14, 2024

Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work. More

by bobalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

November 14, 2024

Everything was fantastic start to finish. Craig was great with communicating everything throughout the process. More

by Joni H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, Joni. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

November 13, 2024

They were able to diagnose and repair your power steering issues, with great service and detail. The only issue was the cost of parts. We will be using them in the future. More

by Turbocharger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

November 11, 2024

Took forever. Christopher was kind of an xxx. He talked down to me and I didn't appreciate it. More

by RMCMHARTFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Sandbach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Roll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

November 10, 2024

There was no hassling me on price. Joe answers my questions right away, even after the purchase. I couldn’t be happier. I highly recommend buying a vehicle from them. I have purcha More

by PMARSHALL4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Jeff Samp General Sales Manager 262-225-9010

November 09, 2024

I really like working with the staff at Gordie Boucher of Menomonee Falls. They’re all great. My latest experience with Zach was no exception. He handled me with tons of courtesy and respect. Helped me out a More

by davecamp1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear Zach was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jeff Samp General Sales Manager 262-225-9010

November 09, 2024

Very helpful and informative about my situation. The advisor Craig Knabe was very helpful and kind to my father and I. Craig helped us with making the appointment and informing me about any new pred More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Knabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks, Bryan, for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Alex Hienz Service Manager 262-225-9010

November 08, 2024

Robert is so professional and efficient. The staff treated us well and the repairs were finished on time and under budget! Thank you! More

by PAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

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