Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,639 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,639 reviews
June 15, 2025
Thank you all for yours assistance! Special shout out to Tina! Enjoy your Sunday! Thanks again Special shout out to Tina! Enjoy your Sunday! Thanks again More
by RWEISS1
Verified Customer
June 13, 2025
I’ve asked for a call back for 3 days in a row. No call…It’s a simple question but the lack of response really says all I need to know about their customer service No call…It’s a simple question but the lack of response really says all I need to know about their customer service More
by Dgerke
Employees Worked With
Angelo
June 13, 2025
Horrible. The fix to my vehicle is still not acceptable and the service manager did not show up for a scheduled appointment that he suggested. He also never ca The fix to my vehicle is still not acceptable and the service manager did not show up for a scheduled appointment that he suggested. He also never called to say he could not make the appointment. I find that rude and disrespectful. This was after he called me to try and make the situation right. This was also after the 2nd time the dealership replaced the part. More
by LFRANK11
Employees Worked With
Angelo Gagliano and the Service Manager Alex
June 11, 2025
Tim is an excellent service advisor. It was a pleasure working with. The new facility is exciting and will be a huge upgrade from the current place. It was a pleasure working with. The new facility is exciting and will be a huge upgrade from the current place. More
by CK
June 11, 2025
As always, Charles and his team took excellent care of me and my vehicle. They go above and beyond making sure my concerns were handled and it was clean when I got it back. and my vehicle. They go above and beyond making sure my concerns were handled and it was clean when I got it back. More
by BADDTOY79
Employees Worked With
June 10, 2025
When I receive the bill, the price was different from the advertised price. I was overcharged by more than $100. Also, a part that I ordered in the parts department was $19.95 and when they wrote it on the i advertised price. I was overcharged by more than $100. Also, a part that I ordered in the parts department was $19.95 and when they wrote it on the invoice, they charged me $34.95. I have called twice in regards to getting a credit on my credit card and have never heard back from them. This is poor business. The only thing that I can say is very good about the dealership is there valet service? They are very professional and pleasant to speak with. More
by Todd Beale
Employees Worked With
Michael
June 04, 2025
Robert always provides excellent service. He keeps us well informed throughout the repair process and answers all of our questions. He keeps us well informed throughout the repair process and answers all of our questions. More
by Rrj4951
Employees Worked With
June 04, 2025
Great service nice customer lounge great shuttle repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat repeat More
by Gtownrents
June 01, 2025
Very happy with service and ease of setting up the the time for the service. time for the service. More
by RJWEGNER
Employees Worked With
June 01, 2025
I explained my vehicle issue to Robert and he was able to set up a time for a timely repair set up a time for a timely repair More
by JJONESII
Employees Worked With
