Back

Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

N88 W14300 Main St

Menomonee Falls, WI

53051

Directions

By Type

Showing 1,705 reviews

October 18, 2025

Every person (except Tim) was crabby and didn't seem to want to help me. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cesar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to leave us this feedback. I will share your comments with the team. Melvin Ehnert melvin.ehnert@boucher.com

October 17, 2025

Excellent experience! There was no pushy salesperson or pressure to purchase the vehicle. I was given the time needed to make my own decision. More

by BCUTLER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Samp General Sales Manager 262-225-9010

October 17, 2025

New facilities are really nice, but my oil change took 2 hours. Service took too long More

by kaleighellis95
Recommend Dealer
Yes
Oct 18, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, Kaleigh, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Melvin Ehnert melvin.ehnert@boucher.com

October 15, 2025

Great people at a great price. Always making sure you are happy and understand. Thanks More

by Cfdiehnelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert melvin.ehnert@boucher.com

October 14, 2025

Had to call too many times because my calls were not returned. Calling a customer back after they leave a message is always appreciated. The customer should not have to call you back. More

by Lester.hutchins
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 15, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Lester, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert melvin.ehnert@boucher.com

October 13, 2025

They always do great work and they are very timely with the work. It’s nice that they remember my name. The valet service is very convenient. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

October 11, 2025

Friendly customer service nice new building great staff took the time to listen and address my concerns where they are now I would good back there again to get my truck and car fixed More

by Puppy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Melvin Ehnert melvin.ehnert@boucher.com

October 09, 2025

The service tech said the oil change and tire rotation would take 1 hour. In reality it took 1 1/2 hours. They did not inform me as to the delay. It would have been nice to know of the delay ahead of time More

by genthebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback, and we apologize for the longer than expected wait time. We appreciate your business and hope you will give us another opportunity to serve you. Melvin Ehnert melvin.ehnert@boucher.com

October 09, 2025

We are very pleased with our service from Gordie Boucher. We currently have 3 cars being serviced there. More

by DKOPACZ1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Melvin Ehnert melvin.ehnert@boucher.com

October 04, 2025

Joe was outstanding as mu salsperson! Everyone was very friendly too. Great experience at Gordie! More

by C-SCHUSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jeff Samp General Sales Manager 262-225-9010

1
...