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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,603 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,603 reviews

March 27, 2025

Prompt and addrsssed findings with suggestions for what to do next Pleased with the experience More

by MWECKMAN
Recommend Dealer
Yes
Employees Worked With
Angelo
Mar 27, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

March 23, 2025

I absolutely love my new Mustang. The experience was wonderful and really enjoyed the great service. More

by SOULTHERAPY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jeff Samp General Sales Manager 262-225-9010

March 19, 2025

Zach was an awesome salesman, no wasted time, out with a new truck in record time. More

by besteglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear Zach and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new truck! Jeff Samp General Sales Manager 262-225-9010

March 16, 2025

They helped me determine the best path to repairing my driveshaft. I am happy with the result. More

by Matthew Schofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Matthew, thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

March 14, 2025

I brought my car in for an oil change and found out that I had to have my oil pan replaced. I got my car back a week and a half later. Also, the dealership lost my keychain. More

by danmueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo in the Service Department
Mar 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

March 07, 2025

You broke my car in July. Bob wouldn’t agree to diagnose without charging me. More

by dale.voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Krueger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 06, 2025

The tech was very pleasant and knowledgeable. He explained all the work he did and the view he sent was informative. More

by JIMDAUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Jim! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

March 04, 2025

Everybody I dealt with, was friendly, professional, and very knowledgeable. I felt like I was treated like family. A very pleasant experience. I'll never go anywhere else, again. I have encouraged seve More

by BILLYTHESIGNPAINTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Roll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Samp General Sales Manager 262-225-9010

March 02, 2025

I have three Ford vehicles. I took in the Explorer for an oil change and coolant flush. I showed up just as they were closing to drop it off for a few days. Everyone ignored me More

by ninmann.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Krueger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Alex Hienz Service Manager 262-225-9010

February 28, 2025

Robert and crew very helpful. I know my repair situation was challenging. Kept me informed. More

by Mjgreulich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

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